Launched nearly 17 years ago, Foundry Commercial was created to be a different kind of real estate company. Our motto - "It's Personal" - rings true in everything we do... we value authentic human experiences. At Foundry Commercial, there is a strong sense of community. From wellness fairs to ugly Christmas sweater parties to company fundraisers, Foundry associates lean in to support one other and the causes that are important to us. We bring a sense of teamwork, collegiality, and diversity to all that we do. At the heart of it all is trust and respect. These two things drive everything else. We have built a place where people truly know each other, celebrate together, learn together, and live life alongside each other.
At Foundry, we serve our clients best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don't just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared - it's contagious!
Position Description:
Currently, we are seeking a Office Manager to join the Foundry Commercial team in Charlotte, North Carolina. The Office Manager is the go-to problem solver, momentum driver, and experience creator for our associates in the Foundry Charlotte office. This role will be the connector and individual who interfaces with clients and guests, providing an exceptional experience.
The Office Manager will be an integral part of running and managing the day-to-day office needs of our office. This individual will be responsible for promoting and maintaining the Foundry culture and managing the operations of our Charlotte office.
You will be successful in this role if:
No associate request is too big or too small for you to handle
You are comfortable with meeting challenges through creative brainstorming and action
You are energized by people and work well in a collaborative team environment
You can identify opportunities to improve efficiency
Your attention to detail is something people rave about
You are resilient
You know professional growth only comes from embracing challenging and unpredictable days
You are willing to get your hands dirty one minute and think big picture the next
You enjoy being a tour guide within and outside of the office
Essential Job Functions:
Provides an outstanding experience to both internal and external customers and acts as a cultural steward to enhance the Foundry office and brand
Maintains the reception area ensuring a professional image through both phone and in-person contact with associates and guests
Identifies and resolves associate and guest issues with friendliness and patience
Partner with Charlotte office leadership to achieve business objectives and local initiatives in the areas of Facilities, Accounting, Human Capital, and Marketing
Works with event teams in office to plan and coordinate engaging associate events
Recommends and implements office standards and procedures to create efficiency and experience
Responsible for creating and dispersing office-wide associate communications
Oversees the purchase and management of office supplies, furniture, and office equipment
Completes a variety of administrative tasks for the Charlotte leadership team including completing expense reports and arranging travel plans
Processes and submits leasing transactions
Supervises vendor relationships for the maintenance of office, technology, and other equipment
Responsible for the facilities day-to-day operations (such as distributing building and security access, etc.)
Liaison with the building property management team for office operations and maintenance
Education and Experience Requested:
Minimum of High School Diploma. Bachelor's degree preferred
2+ years of work experience in Sales, Hospitality, Customer Service or Business Operations
Professional demeanor who is a team player and has passion for delighting customers
Extraordinary verbal and written communication skills
Self-starter who can work independently and take ownership of their work
High hustle quotient: willing to get your hands dirty as necessary to move quickly and get things done
Demonstrated proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Basic knowledge of InDesign, Illustrator or Canva a plus
Business and financial acumen to understand/provide context for decisions; ability to influence and challenge decisions as appropriate
Foundry Commercial is an Equal Opportunity Employer
Foundry Commercial is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Foundry Commercial to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.