Internal Audit Control Manager (Compliance) at Cenlar in Yardley, Pennsylvania

Posted in Other 14 days ago.

Job Description:

Cenlar is the nation's leading mortgage loan sub servicer. Our unique culture is defined by our core values of respect, trust, integrity and care. A promote-from-within philosophy, and opportunities for continuous professional growth make Cenlar a great place to launch or boost your career. Consider this opportunity to join our team as Internal Audit Control Manager.

The Internal Audit Control Manager - Compliance Subject Matter expert is primarily accountable for ensuring adequate and appropriate audit coverage of federal/state/GSE requirements applicable to the organization by maintaining the compliance matrix and providing input to the audit plan and advice to audit teams regarding consumer compliance regulatory applicability. The Manager supports Cenlar's quality control/risk management statement to reduce compliance and operational exposures. Additionally, this role performs compliance testing using sampling studies of operating practices and testing that internal controls and procedures are being followed.


  • Maintains and update the regulatory compliance matrices including Federal, State and GSE requirements via a quarterly update process
  • Provides compliance expertise on internal audits and projects as assigned
  • Provides compliance expertise in conjunction with validation projects/activities as assigned
  • Assists audit teams to identify compliance coverage applicable to audits as assigned
  • Develops test steps for regulatory requirements as assigned
  • Completes reviews of regulatory audit findings as assigned
  • Attend regulatory compliance change management meetings to stay updated on Compliance Department activities
  • Provide compliance training to department staff
  • Provide meaningful recommendations to audit procedures and programs
  • Participate in the annual risk assessment process
  • Contribute to completion of annual audit plan for assigned areas
  • Supports in special projects as directed by management
  • On an as needed basis, oversees audit engagements covering the business including risk assessment, audit planning, audit testing, control evaluations, report drafting and follow up and verification of issue closure ensuring compliance with corporate policies, regulatory guidelines, and industry best practices
  • Establishes strong working relationships with business process owner / management
  • Works closely with audit colleagues in the early identification of emerging control issues and reporting them timely to Audit and business management
  • Assists in the development of other team members
  • Assists in performing ongoing analysis of risk trends ensuring appropriate audit coverage
  • Stays up-to-date with evolving regulatory changes and market events impacting the business
  • Assists in developing / implementing automation to streamline the audit process
  • Assists other team members through development of enhanced analytics / diagnostic reports / tools
  • Appropriately assess risk when business decisions are made, including but not limited to compliance and operational risk. Demonstrate consideration for Cenlar's reputation as well as our clients, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • Bachelor's degree in a relevant field required; advanced degree and/or certification (CPA, CIA, CISA, CRCM, CAMS, MBA, etc.) preferred. Certified Regulatory Compliance Manager (CRCM) certification is recommended
  • 7+ years of relevant or related experience required
  • Strong understanding of regulatory processes, operations and activities, and requirements of a mortgage servicing company
  • Strong knowledge of compliance risk management concepts, data, frameworks, systems, methods, and good governance practice
  • Strong understanding of Mortgage Servicing, QA/QC, or Risk Management experience
  • Strong project management skills coordinating assignments, tracking/monitoring progress, and reporting on status
  • Strong management skills to evaluate opportunities with process improvement within department for area of responsibility and demonstrated ability to facilitate change
  • Self-motivated, with capacity to effectively analyze risk and proactively identify issues
  • Excellent verbal and written communication skills with the ability to present complex and sensitive issues to business management in a persuasive manner
  • Proven ability to build strong relationships with business, desire to learn quickly, be flexible, and think strategically
  • Proven ability to multitask and assess and change priorities
  • Ability to work well individually and in teams, share information, support colleagues, and encourage participation
  • Must possess strong attention to detail and have the ability to make sound, independent decisions based on functional expertise and experience
  • Excellent analytical ability, PC skills, including Outlook, Excel, Word, SharePoint, MS Project, Power Point, Visio
  • Strong ability to adapt to a rapidly changing work environment
  • Strong time management, problem solving, and written and oral communication skills
  • Ongoing professional development to include 40 hours per year of continuing education, as approved by the Vice President of Internal Audit

Total Rewards:

At Cenlar, you'll receive an outstanding benefits package that includes paid medical, dental, and life insurance, 401(k), and tuition assistance as well as opportunities for training and professional advancement.

Cenlar is a drug-free workplace and an equal employment opportunity/affirmative action employer M/F/D/V/SO.
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