Sr. Sales Operations Analyst at Illumina, Inc. in San Diego, California

Job Description:

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Sr. Sales Operations Analyst - San Diego, CA - USA (Hybrid)

Illumina's AMR Sales Operations team is looking for a strong operations business partner to join as a Sr. Sales Operations Analyst. This role is expected to drive sales standardization and continuous improvement in systems, processes, and business operations to achieve commercial sales objectives. Highlighted responsibilities of this role include executing the sales teams' vision through quota, territory, pipeline, and account management.

The ideal candidate is an experienced data-driven decision maker and a confident communicator. Success on this fast-paced team will rely on experience with problem solving skills, critical thinking, attention to detail, the ability to work under pressure, and most importantly, an inquisitive flexible mindset.

**This position is a Hybrid role required to be at the San Diego HQ Office 2 days per week

Responsibilities:

• Build relationships and act as a main point of contact to AMR Sales Management for 2 subregional directors and several frontline teams


• Develop deep business understanding and strategy around sales reporting, quota setting, territory design and sales process optimization


• Facilitate pipeline review meetings with Sales Management to define optimal performance for sales teams


• Prepare advanced pipeline analyses to help identify and communicate trends and drivers to the business.


• Innovate and enhance existing excel modeling to drive efficiency in annual quota setting process


• Proactively identify and develop opportunities for sales process improvement.


• Advise sales management on how to best leverage reporting to drive actionable insights.


• Participate in regional and global projects relating to process improvement and/or system implementation and seen as subject matter expert


• Drive adoption of commercial resources through end user education, training, and on-boarding.


• Proactively communicate best practices, change notices, and announcements to the sales staff and sales leadership.

Required Experience:

• 4+ years of experience in Commercial operations, Sales Operations, logistics, FP&A or a related commercial role


• Proven strong analytical, organizational, problem solving, critical thinking, and project management skills.


• Proficiency in managing analytically rigorous initiatives.


• Excellent Excel modeling skills (e.g. Power Query, Pivot, Advanced formulas, Large data models)


• Adept and clear communicator of complex concepts through written and verbal means.


• Strong interpersonal skills for effective collaboration across departments.


• Adaptable to fast-paced settings, capable of managing multiple tasks and driving innovation.


• Skilled at presenting initiatives and solutions to diverse audiences, with the ability to influence and solve complex problems.


• Experience working with Salesforce.com and IBM Planning Analytics is a plus

• Background supporting various business partners with a focus on analytics and/or operational excellence.


• Ability to effectively lead, plan and execute on plans for process improvement.


• Ability to evaluate solutions from both a near term and long-term perspective.

What Can You Expect

Our team members are bright, energetic and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.

The estimated base salary range for the Sr. Sales Operations Analyst role based in the United States of America is: $88,200 - $132,400. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. This role is not eligible for visa sponsorship.