Posted in Other 30+ days ago.
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The Network Engineer, Intermediate serves as a troubleshooter on complex local and wide area networks and Voice/VoIP network problems. Additionally, the incumbent provides server hardware, operating system, and virtual hypervisor expertise to the team. An employee in this position installs and manages network communication equipment according to written and graphic specifications.
Salary: $56,500 to $61,000 depending on experience
Department Specific Functions
1. Assists in maintaining the University of Miami's networking infrastructure, including Voice over IP (VoIP) and legacy voice resources on multiple campus and remote sites.
2. Serves as troubleshooter on Local and Wide Area Network problems (including VoIP).
3. Analyzes, evaluates, and makes recommendation regarding new technology and trends to solve corporate needs.
4. Supervises and assists the installation, upgrades and support of network, voice and contact center hardware and software.
5. Assists other Network Engineers and Network Architects with day to day tasks.
6. Assists in maintaining the University's connections to regional, national and international networks and off-campus computing resources.
7. Assists in producing and maintaining technical documents and contributes to the creation of policies and procedures, as well as infrastructure standards and support.
8. Actively monitors network performance levels and ensures up-time is maintained. Primary emphasis is for support of the network and voice infrastructure.
9. Identifies and diagnoses moderately complex problems and factors affecting performance.
10. Alerts supervisor and/or senior engineer of network or voice failure/degradation and performs corrective action.
11. Monitors systems and advises management of problems and resolutions, including providing applicable voice networking statistics.
12. Provides resolution to problems reported with any network or voice system; 24 hours a day, 7 days a week (as assigned on a rotational basis) using the tools and resources available within the department.
13. Is on-call to troubleshoot and resolve reported network and voice problems; 24 hours a day, 7 days a week (as assigned on a rotational basis).
14. Submits documentation on diagnosis and correction of troubles.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Minimum Qualifications
Amerant |
University of Miami |
University of Miami |