Patient Services Technician-1 at The Ohio State University in Columbus, Ohio

Job Description:

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.


• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:Patient Services Technician-1Department:University Hospital | Outpatient Customer Service

Scope of Position The Outpatient Service Centers include the phlebotomy draw stations located at various locations around the Greater Columbus Area. Sites include but are not limited Ross Heart Hospital, Martha Morehouse Pavilion, Outpatient Care Dublin, Outpatient Care New Albany, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, Outpatient Care East, and Hilliard, hours may vary per site to accommodate each outpatient location's operational and patient service needs. Job functions include but are not limited to specimen collection, specimen processing, and point of care/specimen testing (where applicable).

Position Summary The patient service technician (PST) performs specimen collection by both venipuncture and capillary puncture, specimen labeling, and specimen processing. Verifies accuracy and quality of specimens collected and dispatches specimens to appropriate testing locations and performs training of others in these techniques. Also performs test requisition entry, greets and directs patients through the lab and gathers complete patient information necessary to complete the registration and accessioning of all procedures done in the area. May also perform point of care testing; ensures accuracy of results and Quality Control measures by maintaining equipment and instruments. Follows policy for chain of custody record keeping for pre-employment urine drug screen collections.

Organizational Expectations

Practices within the Medical Center's policies and procedures. Adheres to the Intensive Caring Value statements as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting developmental goals. Meets the yearly departmental goals that are based on the strategic plan.

Minimum Qualifications

For Hire: High school diploma or GED is required. Phlebotomy certification is preferred, but not required.

On going: Maintains certification status (if applicable); meets mandatory education and health surveillance requirements. Demonstrates competence in technical, interpersonal, and cognitive skills required meeting essential job functions.

Additional Information:Location:Ohio State Outpatient Care New Albany (1027)Position Type:RegularScheduled Hours:20
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

Apply Now