Inside Sales Representative at Flow Control Group in Plymouth, Massachusetts

Job Description:

Inside Sales Representative

Plymouth, MA, USA Req #576

Wednesday, May 15, 2024

Company: Automatech

About US
AutomaTech is a leading provider of industrial technology solutions focused on improving your operational performance. By harnessing the power of data, we enable significant gains, visibility across your entire organization, and increased profits for a competitive edge. Our product offering includes a flexible and scalable mix of hardware and software solutions to solve your toughest challenges while providing a road map for future improvements and growth. More importantly, we stand behind all our solutions with superior and ongoing support for the lifetime of your products, helping you maximize your investment and operational potential.
Our team is passionate about guiding customers through their industrial applications, no matter the size, scope, or obstacles you face. We place a high priority on conducting our business in an ethical manner, from the way that we interact with each other, our customers, and our partners to how we relate to each professional scenario and process. We are focused on performing our job functions with excellence, being honest, reliable, and accessible in all our business dealings. We care about our customers and strive to consistently offer exceptional product knowledge and support to help design, implement, and support their investments.

Responsibilities

• Provide accurate and timely computer hardware and software quotation support to our outside sales team and customers. Additionally, provide support for quotation revisions, order processing, training support, and vendor management.
• Use Salesforce.com to facilitate tasks requests from customers and the outside sales team. Work collaboratively with outside sales team to provide solutions to customer problems.
• Become familiar with our high-tech software and hardware solutions used by our industrial and manufacturing customers.
• Respond quickly and efficiently to requests from outside sales and customers using definitions of High, Medium, & Low priority tasks for our prioritized accounts (A, B, C, D Accounts)
• Develop the skills and capabilities to become an expert in developing quotations for our various vendors (use Cross Functional Skills Matrix to drive skills)
• Take on stretch goals and projects to enhance career goals and aspirations.
• Work within a team environment where collaboration is encouraged to solve our customer problems and provide solutions.

Competencies

• A minimum of 3 years of office work experience working as part of operations or inside sides environment is required.
• Computer Skills: MS Office 365, MS Teams, Saleforce.com
• Keys to Success: Positive Attitude, Good Work Ethic, Pitching In to do what is needed to delight our customers, Be a Good listener and have a sense of urgency to satisfy our customers
• Enjoy working with people and providing computing solutions to their problems.
• Have an interest in learning about the computer hardware/software partner/reseller business model.

Position Location
Plymouth, MA (AutomaTech's Corporate Office)

Career Development
Provide mentoring and coaching to new hires to help them grow

• Develop competencies and skills to maximize impact and personal capabilities (use and leverage the FCG online University)
• As knowledge evolves, additional opportunities for varied responsibilities and projects will be available withing our sales and operations organizations.
• Be part of an employee-owned company

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No Agencies, Please

Other details

• Pay Type Salary