I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.
*Fully Remote* • Work with ServiceNow Technical Architects/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing) • Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents • Asking probing questions to understand and clarify requirements • Feasibility analysis of customer requirements • Confirm whether the requirements will result into Configurations or Customizations • Suggesting on Best Practices related to Configurations or Customizations • Suggesting best suited/alternate ways for achieving required functionality • Prepare detailed documentation on functional specifications and review/finalize same after review • Validate/Test the functionalities during / or after completion of development • Maintain an interface with business users and other key stakeholders and keep them synchronized with progression • Lead system validation and UAT efforts with client • Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer