Senior Technical Program Management at CDK in Hoffman Estates, Illinois

Job Description:

Position Responsibilities & Essential Functions



Program Leadership:

• Lead and manage end-to-end program delivery for automated vehicle registration offerings.


• Develop and maintain program plans, timelines, and budgets, ensuring alignment with business objectives and client expectations.


• Provide strategic direction and oversight to leadership and associates including cross-functional teams.

Transformational Leadership:

• Lead and drive business transformation programs aimed at enhancing the overall business including delivery of automated vehicle registration offerings.


• Develop, execute, and manage to a strategic roadmap for transformation initiatives, ensuring alignment with organizational goals.

Program Planning and Execution:

• Develop comprehensive program plans encompassing all aspects of business transformation, from technology adoption to process optimization.


• Collaborate with cross-functional teams to ensure successful execution of program deliverables.

Stakeholder Management:

• Engage with key stakeholders, including clients, senior leadership, and internal teams, to understand business objectives and ensure program alignment.


• Establish and maintain strong relationships to garner support and facilitate effective communication.

Innovation and Technology Adoption:

• Oversee the adoption of innovative solutions that enhance the efficiency and effectiveness of our automated vehicle registration offerings.

Change Management:

• Develop and implement change management strategies to ensure smooth adoption of transformed processes and technologies.


• Provide leadership in addressing challenges and resistance to change, fostering a positive and adaptive organizational culture.

Risk Management:

• Identify and proactively manage program risks, issues, and dependencies.


• Implement effective risk mitigation strategies to ensure the successful delivery of managed services.

Continuous Improvement:

• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of managed service delivery processes.


• Stay informed about industry trends and emerging technologies to identify opportunities for innovation.

Reporting and Communication:

• Provide regular updates to senior leadership on program status & milestones.


• Develop and maintain clear and concise documentation related to program activities and outcomes.

Qualifications & Job Requirements

• Bachelor's degree in a relevant field; advanced degree or relevant certifications (PMP, ITIL, etc.) is a plus.


• Proven experience (8+ years) in program management


• Demonstrated success in managing complex programs with multiple workstreams and stakeholders.


• Excellent communication and interpersonal skills.


• Strong strategic thinking and problem-solving ability.


• Strong leadership and team management skills.


• Understanding of concepts/process


• Familiarity and expertise related to networking, telephone & security.


• Exceptional leadership and team management abilities.


• Track record of successfully leading complex business transformation initiatives

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)


• 401K Matching Program


• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.


CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.


Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.


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