Are you an experienced Program Manager - Software Development with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Program Manager - Software Development to work in Redmond, WA.
Position Summary: As a Technical Program Manager, you will join the team that runs the Azure services, which are the backbone of all these experiences. These services are designed and built to support millions of daily users across the world with special emphasis on quality and high security, privacy, and compliance standards.
Primary Responsibilities/Accountabilities:
Coordinate cross-functional teams, including engineers and product managers to ensure alignment and seamless execution
Develop and execute comprehensive project plans, dependencies, and timelines, to ensure successful project delivery
Answer questions from both technical teams and business stakeholders
Act as the primary point of contact for stakeholders, providing regular updates on project progress, key milestones, and any changes in scope
Create accurate technical documentation and communications
Run the Service Review tracking the service KPIs & SLOs and planning the capacity requirements
Drive the compliance, security and privacy activities such as audits and reviews
Lead and streamline partner onboarding process
Triage customer escalations
Contribute to, identify, and manage improvements in how we work (planning and release tools, processes, policies)
Qualifications:
Bachelor's degree AND 5+ years of product/technical program management
3+ years experience managing cross-functional and/or cross-team projects from initiation to completion
Microsoft 365 experience (Outlook, Teams, SharePoint, OneDrive, Edge, Word, Excel, PowerPoint,
Platforms (Windows, Web, iOS, Android).
Preferred:
Understanding of basic software system design concepts
Familiarity with building and running a large-scale cloud service (Azure, AWS or similar)
Basic experience with SQL or similar query language
Ability to understand complex concepts and make reasoned decisions objectively
Project Management experience and relevant certification
Experience developing and managing processes at the enterprise level (e.g., investigations, remediation, request intake, etc.)