Essential Duties and Responsibilities • Expense reporting • Travel planning • Provide general clerical support for others, including preparing correspondence and copying, collating, faxing, distributing, and maintaining files • Maintain the office in neat and orderly condition • Coordinate event planning • Greet visitors • Answers phone calls promptly and courteously using established organizational protocols. • Performs other duties and responsibilities as assigned.
Skills:
Knowledge of
Basic concepts, principles, and practices of excellent customer service
General office practices and procedures
Proficiency in Microsoft excel and word
Using a multi-line telephone system
Operating standard office equipment and using required software applications
Ability to
Provide a high level of customer service to callers and visitors in a highly visible functional area or executive office
Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels
Work independently as well as collaboratively within a team environment
Present a professional demeanor when greeting and assisting visitors
Work under pressure, handle stressful situations and respond to customers in a calm and professional manner
Establish and maintain effective working relationships at all levels of the organization, including senior management
Communicate with a positive, friendly attitude and a pleasant voice at all times
Education: A minimum of High School Diploma or equivalent