Job Description: The Project Manager oversees the implementation and integration of third-party applications as part of Epic EHR implementation program. They provide additional coordination and communication for their team. Reports to the EHR Program Management Office.
Key Responsibilities
Work closely with the EHR Program Director, EHR PMO Manager, Application Manager, and other project managers to coordinate activities.
Assist the EHR PMO Manager and Application Manager with the development of business cases for approval by the Information Technology Board and Governance (ITGB)
Ensure coordination and communication between NCDHHS and the Office of the State Chief Information Officer (CIO), Department of Information Technology, and the DIT/Enterprise Project Management Office (EPMO)
Experience with Health Information Technology (HIT) projects with an emphasis on clinical information systems and healthcare application interoperability
Highly proficient knowledge of PMI standards for project management is required, experience with Waterfall and Agile methodologies preferred.
Develop and maintain project plans according to State and NCDHHS IT project management methodology; must be familiar with Microsoft Project and MS SharePoint.
Maintain the scope, schedule, and quality of the project in their specific application areas.
Must have In-depth knowledge of IT project management, IT project budgeting, costing, QA methodologies, processes, and standards.
Familiarly with IT procurements and vendor/contract management
Advise and coach team members by providing guidance on project issues, key success factors of the project, and lessons learned.
Set clear expectations for team members.
Organize resources within the organization.
Identify and manage issues and risks, assuring appropriate resolution/escalation and mitigation strategies are documented, and status tracked.
Develop project plans and project artifacts.
Assist the business with the development of business cases for governance approval.
Maintain project schedules and budgets.
Assist as a stakeholder support liaison for their areas assigned.
Identify and work with the team to troubleshoot issues.
Guide workflow design, system build and test, and analyze other technical issues associated with various vendor applications.
Serve as a liaison between organizational needs, vendor staff, and Epic implementation staff.
Maintain regular communication with Epic and vendor staff representatives, including participating in weekly project team meetings.
Work with Epic representatives, vendor staff, organization, and end users to ensure the system meets the organization's business needs.
Develop an understanding of operational needs to set the direction for the organization's workflows.
Participate in the coordinating of training for end users as needed.
Support Epic and third-party vendors with coordination of system and end user testing
Review the status of projects and issues on an ongoing basis with leadership.
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end?user concerns, budget, and upcoming milestones.
Develop reports for executive management review, and effectively communicate project status and deliverables to leadership.
Must have strong conflict resolution and management, excellent creative thinking and problem-solving skills, and attention to detail, analytical thinking and organization skills.
Skills: SkillRequired / DesiredAmountof ExperienceEpic implementation or operations support experience.Required 5YearsExperience with Health Information Technology (HIT) projects with an emphasis on clinical information systems and healthcare application interoperabRequired 5YearsDevelop and maintain project plans according to State and client IT project management methodology; must be familiar with Microsoft Project and MS SRequired 5YearsHighly proficient knowledge of PMI standards for project management is required, experience with Waterfall and Agile methodologies preferred.Highly desired5Years