Candidates must sit local to Fort Mill, SC or Charlotte, NC
The Jr. Exchange Engineer's role is to participate in the planning, design, and management of the company's Messaging and Collaboration infrastructure. This position will provide subject matter expertise in support of Exchange on-premises, Exchange Online, and Microsoft 365 core services. To support this requirement, the role requires strong knowledge and expertise with designing, engineering, implementing, and supporting the relevant messaging, collaboration, and core M365 technologies.
Responsibilities:
Assist with projects focused around migrating 50,000 mailboxes from a single on premises Exchange organization to 5000+ distinct M365/EXO tenants
Assist with developing roadmaps, governance, processes, and policies aligning to business and IT strategy
Assist with expansion of future "Digital Office" offerings
Function as an engineer for the various messaging applications and tools in M365 within the Digital Office space
Act as liaison with Compliance and Regulatory teams
Prioritize deliverables including project and BAU activities
Provide on-call support for operational support teams as needed.
Assist in performing all tasks necessary to fulfill service level agreements regarding Exchange and MS Teams availability and security
Requirements:
Bachelor's degree in computer science or information systems or equivalent IT work experience (10+ years)
4+ years' experience with Microsoft Exchange Online including migrations
3+ years' experience with Microsoft Teams Online including 3rd party integrations
Experience migrating thousands of on-premises Microsoft Exchange mailboxes from a single organization to multiple Exchange Online tenants
Core Competencies:
Expert level knowledge of Microsoft Exchange
10+ years' experience with Microsoft Exchange on premises
2+ years' experience with Microsoft Teams
3+ years' experience with ProofPoint Email Protection with a deep understanding of DKIM, SPF, and DMARC
Extensive experience with eDiscovery & Electronic Communications Compliance Management in a heavily regulated industry
4+ years' hands-on experience managing Entra ID tenant permissions, Conditional Access Policies and security settings related to regulatory compliance
Extensive experience configuring and troubleshooting end user clients (Outlook and MS Teams) on multiple platforms (Windows, MacOS, iOS & Android)
Extensive experience creating and modifying PowerShell scripts to automate and manage on-premises and cloud-based Microsoft offerings
Excellent written, oral and presentation skills
Ability to explain technical procedures in business terms for non-technical stakeholders
Ability to develop strategic customer relationships, gain trust, and respect for the team
Hands-on software and hardware troubleshooting experience