Sr. Director, Distribution Services at Vitalant in Denver, Colorado

Job Description:

Description

Vitalant is seeking an enthusiastic Senior Director of Distibution to lead all distribution activities of an assigned Mountain Division Vitalant footprint. As a driving force behind our daily operations, you will champion culture and compliance with Vitalant's policies and directives while managing all aspects of blood product distribution

As the Senior Director of Distribution at Vitalant, your impact is Vital! In this role you will provide effective leadership to optimize service quality, financial performance, and goal achievement. The Sr. Director of Distribution oversees product distribution and delivery within a designated territory, ensuring compliance with regulations and creating a positive customer experience. In this role you will provide effective leadership to optimize service quality, financial performance, implementing strategic plans, and meeting performance metrics. Key responsibilities include maintaining SOP compliance, supporting departmental goals, providing leadership, hiring and training personnel, ensuring quality and regulatory compliance, and managing customer relationships

What to Expect?

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance


• 401K + 5% company match


• Tuition assistance up to $5k per year


• Free basic life and AD&D insurance


• Free short-and-long-term disability insurance


• Paid time off


• Recognition and perks

• Lead efforts to achieve high levels of service and product distribution, financial performance, and other organizational benchmarks, aligning with policies, goals, and objectives.


• Creates a positive customer experience by working closely with customers to effectively resolve service, inventory, supply and/or billing issues; ensures
  contractual obligations are fulfilled. Maintains confidentiality related to customer contract terms and conditions, pricing, and all other proprietary information.


• Ensures orders are filled and delivered to customers and order priority metrics are met or exceeded. Utilizes good inventory management practices to control product dating


• Achieves quality and regulatory compliance with all regulatory standards, rules and standard operating procedures and policies, demonstrating a commitment to continuous improvement.


• Collaborate with staff and business leaders to identify strategies for enhancing efficiency, improving working conditions, enhancing customer satisfaction, and resolving conflicts.


• Represents business unit in enterprise functional council meetings, projects, and initiatives.


• Participate in annual budget preparation and ensure adherence to approved department budget.


• Maintain standard operational practices across all locations within assigned geography; champions Vitalant initiatives within teams and assigned customer accounts

Requirements

Knowledge/ Education

1. Bachelor's degree or equivalent in experience and/or education required.
2. Knowledge of inventory management and principles and computer inventory control
systems preferred.
3. Knowledge of blood center products or healthcare experience required.

Experience

1. Five (5) years of related experience required.
2. Three (3) years supervisory experience required.
3. Experience leading multiple locations and/or leading remotely preferred.

Skills/Abilities

1. Strong communication skills both verbal and written to deal effectively with internal
and external constituents and customers.
2. Excellent interpersonal ability to cultivate and leverage business relationships.
3. Ability to exude confidence, knowledge, and empathy when interacting with internal
and external partners and clients/customers.
4. Able to maintain customer, donor, patient and employee confidentiality.
5. Strong analytical, statistical, personal organization, and problem-solving skills.
6. Able to organize, prioritize, and execute a variable workload and multiple priorities.
7. Ability to establish priorities and follow through on projects, paying close attention to
detail with minimal supervision.
8. Must have a participative management style, strong team development, change
management, coaching skills, and the ability to lead and motivate senior and
executive-level managers. Ability to work in a team environment and participate as
an active member of management.
9. Must have proficient computer skills.
10. Ability to travel (25+%).

Summary

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here