Salesforce Business Analyst at The Judge Group Inc. in New York, New York

Job Description:

Location: REMOTE

Salary: $78.00 USD Hourly - $85.00 USD Hourly

Description: Our client is currently seeking a Salesforce Business Analyst:
As a Salesforce Business Analyst, you'll play a pivotal role in driving business process improvements and efficiency within Salesforce. You'll collaborate closely with stakeholders and engineering teams to understand business needs, analyze systems, and translate requirements into data-driven solutions.


This job will have the following responsibilities:

Requirements Elicitation and Documentation:

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• Work closely with stakeholders to define business priorities.


• Collect, analyze, and document detailed functional and technical requirements, ensuring measurable acceptance criteria.


• Be the bridge between IT and business stakeholders, facilitating effective communication.

Gap Analysis and Customization:

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• Perform gap fit analyses between business requirements and out-of-the-box features in internal systems applications.


• Collaborate with architects and developers to leverage existing features while thoughtfully customizing to maximize efficiency and minimize maintenance costs.

Agile Project Management:

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• Assist in managing sprints and product backlog in an Agile environment.


• Support testing resources by ensuring test scripts are in place.


• Define and execute functional and user acceptance test plans.

Documentation and Stakeholder Interaction:

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• Develop and maintain documentation related to system functions and usage.


• Act as the "voice of the customer" during stand-ups and prioritize tasks for successful delivery.


• Engage with stakeholders at all levels, including the executive team.

What It Takes to Catch Our Eye:

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• Experience: At least 5 years in systems development, business analysis, and cross-functional projects.


• Business Background: Exposure to eCommerce, product management, marketing, or operations.


• Salesforce Expertise: Minimum of 2 years working with Salesforce.com platforms.


• Requirements Gathering: Proven ability to gather and assess requirements for both technical and business applications.


• Communication Skills: Exceptional communication skills, bridging the gap between technical and business professionals.

Qualifications & Requirements:

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• Salesforce CPQ Experience: Proven expertise in Salesforce CPQ (Configure, Price, Quote) processes.


• Salesforce Knowledge: In-depth understanding of Salesforce.com configurations, architecture, and implementation best practices.


• Systems Technical Orientation: Exceptional technical acumen related to systems and software.


• Complex Business Systems Analysis: Demonstrated experience in analyzing complex integrated internal business systems.


• Business Acumen: A solid grasp of business operations and processes.


• Systemic Thinking: Highly effective systemic thinking skills to identify interconnected patterns and relationships.


• Adaptability: Willingness to wear multiple hats and adapt to changing priorities to meet deadlines.

Contact: zbossi@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now