VP, Principal Engineer at Chubb in Chicago, Illinois

Job Description:

JOB DESCRIPTION

Position Summary

This position leads the solution design and delivery and support of customer and employee-facing applications, including CRM, imaging, and BPM. The role also works closely with enterprise infrastructure teams to deliver and support our company's infrastructure needs, including on-prem and cloud, applications, network, telecom. The current set of applications and capabilities include legacy as well as components of the target state. There are plans to refresh the platforms to deliver on the target state.

Relationship management and technical solution consulting are essential aspects of the role. The IT organization is architecture-led, with an eye to target state platforms. Business solutions are weighed to balance the critical needs and benefits of the initiatives against the target-state vision for the underlying platforms.

Production support is a critical aspect of the position and represents the highest priority. Employees and service partners rely on the performance and stability of the technology platforms within the responsibility of this position. From an infrastructure standpoint, agents, brokers, and end-customers also rely on supported platforms.

This position will manage information technology commitments delivered by onshore and offshore resources, manage the vendor relationship and ongoing support with 3rd party software providers, coordinate across all application teams, and ensure infrastructure maintains a reliable system configuration. The position requires both technical and business-oriented skills, balanced with leadership and effective communication.

Responsibilities

• Act as primary liaison to business leaders, IT applications and services
• Act as primary liaison with an onshore and offshore outsourced development teams
• Develop and implement solutions aligning to approved architecture patterns
• Support the Architecture group on solution designs and act as a subject matter expert on various technologies
• Lead and manage technical projects from conception to completion
• Oversee and manage the design, development, and implementation of solutions
• Provide engineering expertise and guidance to the technical team
• Coordinate with other departments and stakeholders to ensure successful project completion
• Provide critical thinking skills to solve engineering challenges and develop solutions
• Research and recommend new technologies, processes, and procedures
• Coordinate all phases of the System Development Life Cycle activities of the team
• Manage and mentor project and technical staff members of the team
• Maintain resource plan for the team
• Interact with production support personnel to ensure that critical and major production issues are resolved in a timely manner
• Proactively manage issues/risks and escalate them as needed
• Lead and build project plans and timelines for projects which could involve multiple vendors and cross-functional team resources
• Provide periodic status reports on projects
• Develop and maintain a vision and roadmap of target state applications and architecture within area of responsibility
• Play an active role in architecting greenfield technologies and solutions to business customers' needs, with a view to achieving enterprise architecture objectives
• Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service
• Interact with the business through requirements analysis and design sessions
• Participate in the Annual Budget Planning Process and Monthly Budget Review
• Work with business leaders to determine priorities and resolve issues
• Participate in internal design and code review processes to ensure that solutions effectively meet business objectives while using innovative, performance-oriented technology
• Manage and track project costs, including plan vs. actual costs, forecasted estimates to complete, and costs at completion.
• Maintain proper controls to ensure projects are delivered on time and within budget

QUALIFICATIONS

SKILLS
MINIMUM

Chubb

ABOUT US

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

• Health insurance


• Dental insurance


• Tuition reimbursement


• A company-match 401(k) plan


• Disability insurance


• Life insurance


• Employee referral bonuses