Senior Associate Procedure Writer at Kforce Inc in Chicago, Illinois

Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking a Senior Associate Procedure Writer in Chicago, IL. This position will be responsible for preparing, reviewing, revising, and developing procedures through partnership with Product Subject Matter Experts and Library Functions Heads to maintain accuracy of content.

Responsibilities:

• Senior Associate Procedure Writer will create, modify, and write standardized procedures, supplemental documents, and process map workflows per business requirements through partnership with Product Subject Matter Experts and Library Functions owners to maintain accuracy of content


• Continuously ensure that documents are updated, streamlined, maintained- and archived appropriately


• Maintain ownership of Middle Office Supporting Documents in centralized location


• Work across organizational boundaries with internal partners to ensure the delivery of quality products and services


• As a Senior Associate Procedure Writer, you will build relationships and establish credibility, which is founded on a detailed understanding of operational data and processes


• Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively

REQUIREMENTS:

• College degree preferred, and/or 6+ years of experience in client service, operations, technology, sales, or portfolio management; Financial services experience is a plus


• Experience developing, writing, and maintaining standard operating procedures


• Previous experience adapting to a fast paced, transformative work environment while driving results


• Strong project management and critical thinking skills


• Excellent interpersonal, influencing, communication and partnership skills


• Passion for learning new working models, technologies, and industry trends


• Motivated and results oriented creative thinker


• Ability to work with technology teams to help improve user accessibility and interface


• Ability to write high-quality procedures in a simple, clear, and concise manner

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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