Neighborhood House Administrative Assistant PRN at Upbring in Lubbock, Texas

Job Description:

About Upbring

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.

What You'll Do

The Neighborhood House PRN is responsible for cataloguing and incorporating support documentation to maintain standards of reporting for various grants, as well as other day to day assignments that support ongoing assistance programs within Neighborhood House.

Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

Work Standards

• Support day-to-day operations of Neighborhood House
• Scan, categorize and itemize documents from prior years
• Courteously and professionally answer and screen calls for request of assistance and program information
• Ensure client and sensitive Organization information, files, and records are securely maintained; maintain the confidentially of all client and Organization information, files, and records always
• Comply with all grant reporting requirements per grant guidelines; ensure report submission meets the reporting deadline; develop and maintain a tracking system of all annual proposals and grants received (awarded)
• Prepare reports for the utility grant, rental assistance, and food vouchers as requested
• Analyze, process, and approve rental assistance applications under program policy guidelines
• Analyze, process, and approve food vouchers under program policy guidelines
• Other duties and special projects as assigned

We Are Servants | We Help Others

Teamwork

• Suggest innovative ideas for any efficiencies identified
• Assist with clerical duties associates with grant management and contribute to departmental efficiencies
• Assist with maintaining current records in database, including grant tracking and reporting; track statistics relevant to development and provide department with written materials necessary for donor stewardship; complete and submit interim, progress, and final reports and ongoing feedback to funders
• Courteously and professionally answer and screen calls for request of assistance and other program information
• Ensure client and sensitive Agency information, files, and records are securely maintained; maintain the confidentially of all client and Agency information, files, and records always

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Work as member of the team and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Organization and is consistent with Organization policies and practices
• Develop and maintain positive working relationships with management, staff, vendors, donors, and other clients to ensure project needs and expectations are being met within project scope and meets the established deadline
• Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Organization and is consistent with Organization policies and practices. Network and always represent the Organization in a professional manner
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with staff, and the community

Minimum Qualifications

• High School Diploma or equivalent
• 2 years’ clerical or administrative experience
• Ability to build a positive rapport with people, strong customer service skills
• Ability to input data correctly and efficiently
• Ability to work independently and with others
• Strong work ethic and ability to work well under pressure and meet deadlines
• Strong time management & organizational skills
• Basic skills with Microsoft Office Suite (Word, Excel, and Outlook)

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods.
• Position may work in a child facility and have limited exposure to children.
• Lift, push, pull or move up to 50 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Diversity. Equity. Inclusion. Belonging

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.

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