Call Center Representative: $19/hr!+ at Roth Staffing Companies in Bloomington, Minnesota

Job Description:

Customer Service:

• Answer incoming calls promptly and professionally. (70-80 calls/day)
  
  
  • Address customer inquiries, concerns, and issues with patience and empathy.
  
  
  • Provide accurate and relevant information to resolve customer queries.
  
  
  
  

Communication:

• Maintain clear and concise communication with customers and team members.
  
  
  • Follow communication scripts and guidelines to ensure consistent service quality.
  
  
  
  

Problem Resolution:

• Identify and analyze customer needs to offer appropriate solutions.
  
  
  • Escalate complex issues to the appropriate department for resolution.
  
  
  
  

Requirements:

• High School Diploma


• 1 year minimum of call center experience


• Professional communication skills


• Reliable, punctual, and on-time for work on a daily basis

Additional Information

• Pay: $19/hr.


• Schedule: Mon - Fri, flexible schedule options


• Location: 100% in-office


• Type: Contract-to-hire

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Apply Now