Sales Analyst at Constant Contact in Waltham, Massachusetts

Job Description:

Do you thrive in a fast-paced, analytical environment where innovation, excellence and creating actionable insight are not just catch-phrases but steeped in the company's culture? We seek an analyst with a strong intellect, even stronger curiosity, and an experienced problem solver who can drive business value by proactively recognizing needs, connecting the dots, and turning it into actionable insights and recommendations. 


Working across nearly all parts of Constant Contact, the Analytics team is on a journey to develop a deep understanding of our customers across all aspects of their lifecycle leveraging internal and 3rd party data. The group also focuses on internal performance optimization.


We seek a Sales Analyst with strong analytical and problem solving skills that has business curiosity.  Serving an array of business stakeholders across the organization, the Analyst will conduct and analyze data on customer acquisition, sales lifecycle, and financial impact. As a part of cross-functional teams (e.g Sales, Marketers, Finance) you will be responsible for uncovering paths to customer acquisition via sales motions that improve sales performance at the intersection of marketing, revenue, and sales.



What you'll do:

• Collaborate with Sales, Marketing, Finance, Product, and other internal stakeholders to identify opportunities for analysis and optimization the sales experience to acquire and retain valuable customers


• Provide insights into prospective customer behavior and sales engagement to the rest of the business


• Partner closely with the data warehouse and revenue operations teams to understand data availability and the flow of data through various systems


• Conduct analysis of prospects and customers for sales motion design, go-to-market strategies, and financial impact efforts


• Develop data inquiries, and conduct data exploration and data mining to determine program effectiveness and predict future performance


• Partner closely with business stakeholders to ensure insights are leading to action and measuring the business impact

• Ability to be in-office 2 days a week at our Waltham location


• Bachelor's degree (preferably in a quantitative field such as business, math, statistics, or computer science)


• 1 - 3  year of experience in a corporate environment conducting analytical analyses in a business setting and telling stories with data


• Must be results driven, and take appropriate steps to achieve goals while taking ownership of situations as needed


• Must have excellent organizational skills, strong attention to detail and ability to effectively manage projects supporting multiple business partners


• Resourceful and a motivated problem solver. You enjoy and have demonstrated ability tackling complex problems, drawing inferences from data, and using your analysis skills and business acumen to identify solutions.


• Strong experience with SQL and Excel


• Prior experience with data visualization tools (Tableau, PowerBI, etc.)


• Strong communication skills. An ability to talk both to the technical teams responsible for the data and comfortable explaining data and conclusions to non-technical teams


• Prior experience with Python and/or R a plus


• Prior experience with Salesforce a plus