Senior Manager, Sales Operations at GXO Logistics Corporate Services, Inc. in Chicago, Illinois

Job Description:

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Are you ready to take your career to the next level with a rapidly growing global company? As the Senior Manager of Sales Operations at GXO Logistics, you will be responsible for overseeing and optimizing all aspects of the sales process to ensure efficiency, effectiveness, and alignment with organizational goals. This role involves analyzing sales data, implementing sales strategies, and collaborating with cross-functional teams to drive revenue growth and enhance the overall sales performance.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Sales Reporting and Communication: Prepare and present regular reports, dashboards, and presentations on sales performance, key metrics, and initiatives to senior management and stakeholders.


• Sales Strategy Development: Collaborate with senior leadership to develop and implement sales strategies that align with the company's objectives and market conditions.


• Sales Performance Analysis: Analyze sales data and metrics to identify trends, opportunities, and areas for improvement. Generate insights to inform strategic decisions and drive performance improvements.


• Sales Forecasting and Planning: Develop accurate sales forecasts based on historical data, market trends, and sales pipeline analysis. Work closely with sales teams to establish realistic sales targets and quotas.


• Cross-Functional Collaboration: Partner with other departments, such as marketing, finance, and product development, to ensure alignment and collaboration across functions and optimize the end-to-end customer experience.

At a minimum, you'll need:

• Bachelor's degree in Finance, Economics, Statistics, Accounting, Marketing or equivalent related work or military experience

• 5 years of direct experience in sales support or equivalent experience. Experience selling B2B solutions and/or managing B2B sales teams preferred


• Strong analytical skills with the ability to interpret sales data and metrics and generate actionable insights.


• Lead development and tracking of sales metrics and KPIs


• Knowledge of sales enablement technologies (CRM tools), processes and best practices


• Experience influencing cross-functional stakeholders and managing teams


• Ability to multi-task and manage multiple projects simultaneously


• Self-motivated; highly driven to produce results

• Availability to travel occasionally for in person meetings


• Experience in the supply chain industry


• Solution oriented mindset to influence change


• Superior organizational, conflict resolution and time management skills

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.