Director of Operations at Better Community Living in New Bedford, Massachusetts

Job Description:

40 hours per week - Monday through Friday, with some flexibility

We are seeking a dynamic Director of Operations!

Key Responsibilities:

• Family Support & Finance Departments (45%):


• Work collaboratively with the Family Support Center and the Finance Department to ensure all policies and procedures are followed related to purchase management, documentation and other functions


• Provide training and support to Family Support Center staff on specific job functions related to flexible funding and documentation


• Develop and monitor a system of checks and balances as it relates to fund allocated for families who are in need of financial assistance.


• Create, update department policies and procedures as needed


• Conduct internal audits of contact notes, expenditure tracking.


• Training and Mentoring of Residential Managers (45%):


• Provide training, supervision and mentoring for Residential Managers for their first 3 months of employment with BCL


• Agency-Wide (10%):


• Create, maintain and distribute Procedural Manuals for each department throughout the agency


• Collaborate with the Executive and Administrative team on special projects 

Required Education and Experience

• Must be at least 18 years of age and have a current, valid, US driver’s license


• Must be able to successfully pass a CORI check, and a Driving Record Check.


• Excellent verbal and written communication skills.


• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.


• Excellent organizational skills and attention to detail.


• Bachelor’s degree in Finance, Accounting or Human Services 

Benefits:  BCL offers a comprehensive benefits package including medical, dental, tuition, and 401k and life insurance options for all eligible employees.

Employment decisions will be based on the principles of equal opportunity. All personnel actions (recruiting, hiring, training, promotion, compensation, etc.) are administered without regard to any characteristic protected by state, federal or local law, assuming said characteristic does not interfere with the performance of essential job functions. Reasonable accommodations will be made for disabilities and religious beliefs. Please inform us of any necessary accommodations to the application process.