GAP Administration Processor Jr., Regular, or Sr. (Depending on Experience) at Ent Credit Union in Colorado Springs, Colorado

Job Description:

Company Description

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

Job Description

The GAP-Administration Processor will focus primarily on the Indirect department's Dealer Guaranteed Asset Protection (GAP) Refund process. The primary focus of this position will be the distribution and data entry of Indirect Dealer GAP Contract cancellations to the GAP Providers and selling Dealers, the balancing of GLs and the processing of refund checks. In addition, the Gap-Administration Processor will track, document, and assist with collection activity on aged, unresolved refunds due. This entails processing an average of 800 new GAP cancellations for up to $400,000.00 per month in addition to all aged/unresponsive dealer cancellations what will need to be collected on.

Essential Functions

• Coordinates Indirect GAP cancellations through both the Dealer and Provider.


• Track and Audit GAP refunds, Balance GLs and Process Checks


• Collect outstanding Gap Cancellations from Indirect Dealer.


• Answer member/dealer questions and resolve issues.


• Research Gap policies/documents and cancellation discrepancies.


• Adjust/Balance General Ledgers.


• Deposit/Cut Checks/ Transfer funds for Gap refunds to current and prior members.


• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for Jr. level:

• High School Diploma/G.E.D.


• 2+ years' general lending, loan, or equivalent work experience to include:
  
  
  • 1+ Consumer lending processing, accounting or auto dealer financing.
  
  
  • 1+ GAP experience (Preferred)
  
  
  • 1+ years' Quality control experience (Preferred)
  
  
  • 1+ years' Collections experience (Preferred)
  
  
  
  

Minimum Formal Qualifications for Regular level:

• High School Diploma/G.E.D.


• 4+ years' general lending, loan, or equivalent work experience to include:


• 3+ Consumer lending processing, accounting or auto dealer financing.
  
  
  • 1+ GAP experience (Preferred)
  
  
  • 1+ years' Quality control experience (Preferred)
  
  
  • 1+ years' Collections experience (Preferred)
  
  
  
  

Minimum Formal Qualifications for Sr. level:

• High School Diploma/G.E.D.


• 5+ years' general lending, loan, or equivalent work experience to include:
  
  
  • 3+ Consumer lending processing, accounting or auto dealer financing.
  
  
  • 1+ GAP experience (Preferred)
  
  
  • 1+ years' Quality control experience (Preferred)
  
  
  • 1+ years' Collections experience (Preferred)
  
  
  
  

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills:

• Knowledge of Indirect Lending practices, policies, and procedures.


• Attention to detail and mathematical accuracy.


• Understanding of regulatory demands relevant to indirect lending preferred.


• Ability to recognize and mitigate potentially fraudulent activity using available tools (i.e. Fraud Shield).


• Knowledge of the Microsoft office suite with particular focus on Microsoft Excel.


• Knowledge of loan documentation.


• (preferred) Symitar / Akcelerant experience.


• (preferred) Knowledge of Ent lending systems.


• (preferred) Experience with General Ledger balancing & check cutting.

Certifications Required:

• None

Environmental, Physical and Psychological Requirements

• Standing - Occasionally


• Walking - Occasionally


• Sitting - Frequently


• Lifting - Rarely (40 Lbs)


• Carrying - Rarely


• Pushing - Rarely


• Pulling - Rarely


• Balancing - Rarely


• Stooping - Rarely


• Kneeling - Rarely


• Crouching - Rarely


• Crawling - Rarely


• Reaching - Occasionally


• Handling - Occasionally


• Grasping - Occasionally


• Feeling - Occasionally


• Talking - Frequently


• Hearing - Frequently


• Repetitive Motions - Frequently


• Eye/Hand/Foot Coordination - Occasionally


• Noises louder than normal speaking volume - Occasionally


• Temperature Changes - Rarely


• Atmospheric Conditions - Rarely

Additional Information

The pay range for this position is: $20.41 to $25.82 per Hour (S12)

The pay range for this position is: $22 to $28.90 per Hour (S13)

The pay range for this position is: $26.45 to $33.42 per Hour (S14)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for a monthly incentive plan.

We anticipate this position to close on 5/31/24. Please submit your application at your earliest convenience to be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Benefits Summary Sheet - 2024

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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