Office Coordinator - First Shift at Medline Industries, Inc. in Grayslake, Illinois

Job Description:

JOB SUMMARY:

Under general supervision, the Office Coordinator is responsible for ensuring an outstanding guest experience by serving as the primary point of contact for welcoming guests to the facility. Additionally, the Office Coordinator will be responsible for answering phone calls, receiving mail and packages, and performing other support tasks for the management team and hourly team members.

CORE JOB RESPONSIBILITIES:

• Serve as the initial contact for greeting visitors, logging guest visits, and alerting the appropriate party of the visitor's arrival. Help direct and/or escort visitors to appropriate Medline meeting room/destination.

• Complete security procedures (e.g., issues badges to new team members, ensures proper completion of visitors' log).

• Assist in maintaining office and breakroom cleanliness and ordering office and breakroom supplies when needed.

• Assist team members with travel-related inquiries, employee purchases, employee shipments, and distributing of apparel.

• Process expense reports for management team and hourly team members.

• Follow record retention guidelines to scan and retain non-sensitive team member documents.

• Maintain communication boards, location contact list, and Operations News Network Content with information and content supplied by the management team.

• Answer incoming calls in a professional and courteous manner. Direct callers to appropriate parties or departments for all Medline locations.

• Receive and direct all deliveries, including, food, printing, and flowers. Contact applicable employee upon delivery.

• Assist in maintaining facility safety by alerting security of any suspicious activity.

• Provide professional, accurate, and timely support to visitors and employees.

Education

High school diploma or equivalent

Relevant Work Experience

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction