Manager, PMO at Intuitive Surgical, Inc. in Sunnyvale, California

Job Description:

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position:

The Manager, Program Management organizes has a diverse set of activities of the Program Management Office (PMO) group within the Product Development/Product Changes organization. The PMO group is accountable for leading cross functional teams developing for new products, and consists of project managers, program managers and project coordinators. The PMO group also helps develop processes for efficient product development and design controls in partnership with design engineering and quality.

The Manager, Program Management orchestrates the activities of their staff to deliver compelling final product designs within fast-paced product release schedules. You must be highly organized and detail-oriented, and interact fluidly and effectively with numerous team members and departments. The Manager will have a close working relationship with the Engineering, Quality, Regulatory, Clinical, Human Factors, Manufacturing, Supply Chain, Technical Publications, Training, Service, Finance, and Marketing departments, as well as other program and project managers.

Roles and Responsibilities:

• Hire and develop a small team of highly capable, professional project managers and coordinators to meet the needs of the Product Design group


• Ensure team members are trained on company processes and tools for compliance, quality, and efficient planning and execution of product development projects.


• Act as player-coach for staff by developing their capabilities and provide professional development path


• Periodically assess staff performance and provide feedback, both formal and informal


• Help in defining and aligning project goals with business unit and corporate goals


• Organize and prioritize the work of the teams to accomplish the priorities


• Help the functional managers of the design group plan and execute the activities required to achieve project goals


• Facilitate resource planning, load balancing, and priority setting by functional managers by providing clear, concise, actionable data


• Help resource demand planning for project teams including estimating project work efforts, needs, roles and responsibilities


• Coach project managers and help resolving resource gaps to manage scope, schedule, and resources for project success


• Communicate project priorities and key project deliverables and milestones broadly including within the PMO team, cross-functional team members, business unit management, and to shared services management


• Help project managers in stakeholder communications and alignment


• Coordinate effectively with a number of other project managers who are driving overall product development programs, to complete project goals, scope, timelines, help functional managers negotiate resources, and schedules


• Drive cross-functional project teams for larger projects


• Develop detailed project plans for a cross-functional team focused on all the elements of those programs


• Conduct weekly team meetings of project teams


• Be accountable for establishing the meeting agenda, conducting the meeting, publishing meeting minutes, and tracking follow up activities


• Plan and track the creation of the design history documents for projects by the project teams


• Facilitate best practices knowledge transfer and feedback to PMO management


• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Qualifications
Required Education and Experience:

• Experienced and skilled working on products with a very high level of complexity including capital equipment and consumables.


• Must be able to work on products involving many engineering disciplines, including clinical, mechanical, electrical, and software.


• Ability and commitment to constantly develop new and better processes for product development.


• An advocate and manager for program management at a company


• BS degree required (or equivalent experience). Advanced degree a plus.


• 5+ years in total as a Project Manager, or Program Manager, or Project Coordinator.


• 4+ years of experience leading cross functional teams in medical product development.


• 1+ years of additional experience leading engineering projects or managing subordinates.


• Excellent project/program management, planning, decision making, negotiating and change management skills.

Nice to have:

• A high performer, a continual learner who shows exceptional EQ.


• Must be a highly passionate person who cares deeply about delivering improved surgical solutions to patients, and a proven ability to coordinate the efforts of talented people.


• Exceptional aptitude for cultivating partnerships across department boundaries and influence cross-functional teams without formal authority to insure project success.


• Proven success recognizing critical issues with the ability to react quickly under pressure, and drive issues to closure by providing coordinated direction.


• Passion for keeping abreast of and advancing the state of the art in program management, and for building that expertise within the company.


• Proven experience managing a small team of project/program managers and project coordinators, preferably in a regulated industry.


• Hands-on engineering manager with the proven ability to work well in a team environment


• Fluency in surgical terminology and knowledge of anatomy/surgery a plus.

Travel:

• Ability to travel up to 10%, international and domestic.

Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $172,200 USD - $247,800 USD
Base Salary Range Region 2: $146,400 USD - $210,600 USD
Shift: Day
Travel: 10% of the time
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.

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