Field Tech II at Water Service Corporation in Granite Shoals, Texas

Job Description:

Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.Department

Operations

FLSA Status

Non-exempt

Supervisor's Title

Area Manager

Who we are

Water is the common thread that connects us all. We deliver vital, safe and reliable services which enable our communities to thrive.

Through infrastructure investment and Operational Excellence, we safeguard our natural resources for today and future generations. We've got this!

The Nexus Water Group team has an opportunity for a Field Tech II based in Granite Shoals, TX. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

What you'll do

• Performs manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintains and tests water meters; performs new meter installation.
• Conducts a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Installs, repairs and replaces underground water and wastewater mains and service laterals, using basic plumbing tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspects area for cross connection violations and other unsafe conditions.
• Maintains accurate and up-to-date records.
• Documents customer interaction and Field Activities in CC&B.
• Acts as liaison between the customers and customer service personnel for problem/complaint resolution.
• Responds to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provides on-site customer communication.
• Assists with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.

Additional Responsibilities

• May assist with repairs of water/wastewater treatment plant equipment, sewer pump stations and infrastructure.
• May walk 5 - 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determines consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspects meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly.
• Indicates irregularities on forms for necessary action by servicing department.
• Turns off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assists with ordering parts and job costing.
• Prepares a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assists with the installation and/or disconnection of water and/or sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Performs other related duties as assigned.

What you bring

Experience

• A minimum of one year water meter reading experience preferred, in addition to previous mechanical or maintenance experience. Knowledge of cross connection regulations and ability to report violations and other unsafe conditions. General knowledge of water meters, care and operation of a variety of tools and equipment, and safe work practices is helpful.

Education and Certifications

• HS diploma or GED
• Must maintain a valid driver's license.

Nice to Have

• Preferred: Distribution and/or Collections certification as required by statue or regulation.
• May be in the process of obtaining first-level operating license.

Skills, Knowledge, and Abilities

• Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
• Ability to work independently in the absence of supervision.
• Demonstrates initiative and desire to learn new tasks.
• Possesses strong electrical and mechanical maintenance skills in the area of water and wastewater maintenance and repair, including working knowledge of collection and distribution systems, pumps, motors, controls and piping.
• Ability to establish and maintain effective working relationships with the general public, co-workers, vendors and regulatory agencies.
• Ability to read a variety of water meters.
• Ability to apply the methods, techniques, tools, equipment and materials used in the minor repair and installation of water meters.
• Ability to understand tariffs as they apply to assigned duties.
• Ability to read maps, electrical schematics, blueprints, etc.
• Ability to follow verbal and written instructions.
• Ability to read and transfer digits accurately.
• Familiarity with computer applications MS Word, Excel and utilizing tablet and mobile device; ability to learn internal software programs Ability to operate, maneuver and/or control the actions of equipment, machinery, tools and/or materials used in performing essential functions.

Please note:

• After-hour and weekend on-call support may be required
• Some travel may be required within service area
• Must be available to work shift work; weekend scheduling may be required

What we offer

• 
  Health Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, health savings and flexible spending accounts and more.
• 
  401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
• 
  Technology in the Workplace: Access to most recent computer applications like Microsoft Suite, Video Conferencing tools and utilizing tablet, laptop and/or mobile device
• 
  Grow with us: If you are interested in further developing your skillset within the role, we offer tuition reimbursements for any certification/licensing/self-development that you would like to explore.
• 
  Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.
• 
  Additional Benefits: Other great benefits include company provided life insurance, parental leave, Employee Assistance Program, discounted pet insurance and discounts on hotels, cars, and more

Additional Comments

This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as desired.

Management maintains the right to assign or reassign duties and responsibilities at any time.

Nexus Water Group is an E-Verify participating employer.

People Focused and Inclusive Culture

We attract and develop connected, high performing people of diverse background, ethnicities and experiences, who achieve their goals in alignment with our purpose, vision, and values. Creating an inclusive and respectful work environment where everyone is included and able to do their best work and feel as though they belong.

We are committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, pregnancy, childbirth (or related medical condition), or any other characteristic protected by law.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

CUT**

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