Part-Time Hourly Visitor Services at Indiana University in Bloomington, Indiana

Job Description:

Department



INDIANA GEOLOGICAL & WATER SUR (BL-GEOY-IUBLA)



Department Information



The Indiana Geological and Water Survey (IGWS), a research institute of Indiana University (IU), seeks applications for a Visitor Services Assistant that will facilitate the front-line visitor experience at the IGWS Learning Lab.



Job Summary

• Responsible for daily visitor services at the IGWS Learning Lab, an experiential learning center in the heart of the IU Bloomington campus.


• Engages with the public in daily, frontline operations to ensure a safe, educational, and memorable experience.


• Greets, orients, and answers questions from walk-in visitors, conducts tours, and assists with scheduled outreach events.


• Maintains facility security by opening and closing the Learning Lab each day.


• Processes credit card sales, pack orders, and maintain inventory for the IGWS store.


• Maintains a professional demeanor with both staff and visitors alike.

Qualifications



EDUCATION/WORK EXPERIENCE



Required

• High school diploma or equivalent (such as HSED or GED) and 2 years of experience working in a customer service area or office environment

SKILLS



Preferred

• Excellent customer service skills and ability to work with groups of all ages and backgrounds


• Knowledge of Microsoft Word, Teams, Excel, and Outlook. Intermediate office and bookkeeping skills


• Knowledge of geology or natural sciences

Additional Information




Application deadline is open until filled with an anticipated start date of June 20, 2024, or later.



For further information on the Indiana Geological and Water Survey, click here.



Work Location



Indiana University Bloomington


This is an in-person position



Work Hours



This position is for 10 to 15 hours per week, including Saturdays



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Part Time Employee


FLSA: Nonexempt


Job Function: Part Time Employee


Job Family: Part Time Employee


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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