Service Desk Support Analyst at Beacon Hill Staffing Group, LLC in Lafayette, Indiana

Job Description:

This is an opportunity for a Service Desk Support Analyst to join an established yet rapidly growing organization! We are looking for someone that is eager to jumpstart their IT career. We will provide adequate training on the technical skills but this person must come in with strong customer service skills and a passion for information technology. This position will work on a team to support end users throughout the company by working on tickets in ServiceNow. This position will primary focus on Active Directory password resets, hardware and software troubleshooting, including Windows 10, MS Office, Office365 and more. If you are a customer service oriented person with a technical aptitude, this is the opportunity for you!

• Must be comfortable providing end user support via phone and remotely


• Knowledge of Windows 10 operating systems, MS Office, and Office365


• Must have a passion and interest for information technology


• Must have strong customer service and communication skills


• Be self-motivated and able to collaborate with a team

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .


We look forward to working with you.


Beacon Hill. Employing the Future (TM)
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