Senior Occupational Safety Consultant - Eastern Alliance (Massachusetts/Connecticut) at Proassurance in Boston, Massachusetts

Job Description:

An exciting opportunity exists to join the ProAssurance family of companies!




We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth.



This position supports our workers' compensation line of business, Eastern Alliance. Preference is for this position to be remote and based in Massachusetts or Connecticut.


We may fill this position at a higher or lower level depending upon qualifications of the final candidate.


Qualified candidates will have occupational safety work experience.


Internally the job title for this position is Senior Risk Management Consultant.



Job Summary:



The primary responsibility of the Senior Risk Management Consultant position is to evaluate loss potential for current and prospective Workers' Compensation insurance customers with respect to workplace Safety and Health. The position is responsible for recommending cost-effective, results-oriented consultative services to acquire and retain a positive customer base. The position works closely and develops relationships with clients, agents, claims, underwriting, and all other departments within Eastern Alliance Insurance Group, to retain a diverse and profitable book of business in support of our revenue and profitability objectives and overall business plan.



Essential Functions:

• 50% - Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client's facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.
  
  


• 15% - Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.
  
  


• 10% - Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Independently manage the book of business and assigned programs by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova® and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings.
  
  


• 5% - Serve as Lead Consultant or Program Manager for assigned Alternative Market Programs; ensure that the Risk Management service commitments are met and services correlate to fee income for Alternative Market customers by coordinating the overall account servicing to the appropriate Program(s).
  
  


• 10% - Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved.
  
  

• 5% - Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues.
  
  


• 2% - Identify catastrophic loss exposures, follow up with appropriate actions and communications; conduct accident investigations and follow up with "Lessons Learned."
  
  


• 2% - Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications; mentor and support the development of less experienced staff.
  
  


• 1% - Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics.
  
  

• Bachelor's Degree required, preferably in Occupational Safety or related field, with seven (7) years of progressive occupational safety and health experience. Prior transferrable knowledge and skills or insurance industry experience required. Advanced degree and/or professional designation/certification (CSP and/or ARM) preferred.
  
  


• A high school diploma plus 8 years of safety or insurance industry-related experience with a qualified safety certification such as ARM, OHST, CHST, SMS, etc. OR 10 years of applicable safety/risk management of safety consulting experience with a willingness and ability to advance professional qualifications by obtaining an accredited safety degree or certification can replace the Bachelor's degree requirement.
  
  


• Must meet any state provider qualifications for assigned territories.
  
  


• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
  
  


• Proficiency in Microsoft Office computer applications including Word and Excel.
  
  


• Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
  
  


• Attention to detail in processing information, establishing priorities, and expense management.
  
  


• Solid analytical and problem solving skills, including formulating logical and objective conclusions.
  
  


• Ability to assess the urgency and importance of a situation and take appropriate action.
  
  


• Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
  
  


• Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
  
  


• Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
  
  


• Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
  
  


• Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
  
  


• Must possess a valid driver's license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.