The Director of Counseling Services is a full-time 12-month position and is responsible for overseeing and managing all aspects of the counseling department, the planning and administering of clinical services, and overseeing of TimelyCare services (the current telehealth option for YCP students). The Director serves as an active member of the College and divisional committees and chairs appropriate ad hoc committees.
OUTCOME:
Assuring effective coordination and delivery of clinical services for students
Successful implementation of student wellness outreach programs
Effectively overseeing and managing the college's partnership with TimelyCare (or future alternative)
Essential Functions
Administrative 60%
Directs the college counseling center in implementing clinical services involving individual/group counseling sessions, crisis appointments, crisis response, student/faculty/staff consultations and outreach programs
Ensures the office practices and electronic medical records comply with the American Counseling Association Ethical Guidelines, HIPAA and FERPA
Oversees all aspects of the telehealth contract/services and interfaces with the Health Services Director in regards to telehealth medical components. Serves as the organizer of regular meetings with our telehealth Success Manager and monitors/gatekeeps the utilization of services, particularly psychiatric services
Conducts and gathers data pertinent to Counseling Services outcomes and utilization; directs planning, evaluation, assessment and marketing of counseling services
Maintains records pertinent to the responsibilities of the Office of Counseling Services
Provides clinical supervision of all Counseling Center clinical staff, interns and assistant director
Supervises and evaluates all office personnel
Develops and maintains department budget and manages fiscal accounts
Direct Service 40%
Provides student wellness programs, presentations and trainings as schedule and staffing permit
Provides critical incident briefings/responses to students when requested (i.e., student death, etc.)
Provides direct services to include individual and group counseling, crisis intervention and consultation
Interfaces with academic departments and other College offices as needed regarding student mental health
Participates in College and division committees to assist with issues related to student mental health and wellbeing
Experience and Education Required
Master's degree in a clinical field required (traditional graduate degrees only)
3-5 years' experience in college counseling; currency with respect to student support and mental health practices on college/university campuses
Licensed clinician in the state of Pennsylvania, such as a Licensed Professional Counselor (LPC), Licensed Marriage Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW).
Experience with case management and scheduling software (e.g., Titanium) and Electronic Medical Record (EMR) software preferred.
Required Skills and Qualifications
Ability to work effectively in collegiate setting with students, faculty, and staff
Ability to manage and coordinate departmental programs and services
Ability to function capably in a fast-paced work environment
Excellent written and oral communication skills
Excellent interpersonal skills to communicate effectively with students, faculty and staff.