DCG Clinical Business Operations Manager at Augusta University in Augusta, Georgia

Job Description:

DCG Clinical Business Operations Manager




Job ID: 272559

Location: Augusta University

Full/Part Time: Full Time

Regular/Temporary:



*







About Us


Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.


The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.



Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.



Location


Augusta University -


Our Health Sciences Campus:


1120 15th Street, Augusta, GA 30912


Our Summerville Campus:


2500 Walton Way, Augusta, GA 30904



College/Department Information


The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.



Job Summary


Manages the daily operational tasks of four clinics in collaboration with the Dental College of GA (DCG) Business/Finance department. Management includes personnel, purchasing, travel, payroll, financial reconciliations, building requests, clinical needs, system directions, forms, research support, inventory, etc. Clinic SOP development and maintenance. CODA requirement oversight.



Responsibilities


The duties include, but are not limited to:




CLINICAL and ADMINISTRATIVE OPERATIONS: Manages all facets and phases of clinical operations administrative management for the clinics they oversee in collaboration with the chairman and program director. To include patient scheduling for faculty & residents, patient flow, supervision of clinical staff to include dental assistants and clinic support specialists, department inventory to include supplies & equipment, etc. Manage clinic departmental budgets. Responsible for clinic production and revenue to ensure financial goals. Provide high-level customer service to patients, staff, faculty, residents, students, and outside partners.




DEPARTMENT CHAIR and FACULTY: Support and advisory to the Chairman & faculty for four departments. Manages and improves the non-clinical business processes of the clinics by ensuring continuity, integration of policies and procedures within the organizations' mission and strategic plan. Develop and implement clinic business policies and procedures to ensure proper working controls. Support the departments academic, research, and service agendas with guidance from the Chairman.




FINANCE AND BUDGET: Critical analysis and tracking of all financial and budgetary information to include monitoring expenses, purchases, and oversight of data entry, Prepare & review reconciliation reports for all funding sources within the clinics they oversee to include projects/grants, foundations, dental associates, CE, DSS, RI, Indirect, etc. of expense accounts. Submit to the department Chairmen and Business/Finance department. This includes the overall budget status report and detail report of items purchased compared to the purchase log.




PERSONNEL: Personnel management to include interviewing, hiring, disciplinary actions if needed, staff requests/questions, evaluations. Must remain professional, courteous, and confidential on all personnel actions. Mentor and advance staff for growth and leadership opportunities. Be an example of high customer service standards to individuals inside & outside DCG.




POLICIES AND PROCEDURES: Remain informed of all travel policies and procedures. Review and approve travel forms and submit them to the Travel Office in a timely manner. Follow up as needed to ensure prompt reimbursement of travel to employees. Stay knowledgeable and apply purchasing policies and guidelines to oversee all purchasing of the four clinics they manage. Review and approve orders in Peoplesoft via requisition in the system and paper requisitions and IDRs in conjunction with the purchasing policies. Ensure the items being purchased are justified and allowable purchases. Follow up as needed to ensure the clinics have all supplies needed.




SPECIAL PROJECTS: Develops, plans, and directs special projects which may include space requests, staffing, equipment purchases, contracts/agreement approvals, strategic plans for clinics, etc. Answer all inquiries from the clinics regarding clinical and non-clinical business processes and procedures.




OTHER DUTIES: Perform all other job-related duties as assigned.



Required Qualifications


Bachelor's degree from an accredited college or university in Business Administration or related field. Five years of office management experience, to include supervisory.



Preferred Qualifications


Masters degree preferred. Extensive office management experience in clinical setting to include finance and clinical operations



Knowledge, Skills, & Abilities



KNOWLEDGE

The ability to make solid independent business and clinical decisions on the behalf of four clinics. Financial and budget knowledge required. Professional and confidential at all times. Dental clinical knowledge needed.



SKILLS

This position has critical operations oversight and decision-making authority over four clinics. It will direct and implement policies and procedures in conjunction with the associate dean of business/finance. These decisions will ensure the clinics prosper from a business perspective and in clinical patient care.



ABILITIES

The position will work in conjunction with the DCG operations dean and directors. Must demonstrate confidentiality and professionalism in all interactions. Must be a strong leader to guide the clinics. May have interaction with all levels of individuals in and outside DCG to include patients, students, residents, faculty & staff.



Shift/Salary/Benefits


Shift: Days/M-F (Work outside of normal business hours may be required)


Pay Grade: 18


Salary: Minimum $48,341/annually - Midpoint $65,260/annually


Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum midpoint) of the position.


Recruitment Period: Until Filled


Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.


Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.


Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!



Conditions of Employment


All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.


If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.


All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.



Credit Check


This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.



Other Information






Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.



Equal Employment Opportunity


Augusta University is proud to be an equal opportunity employer welcoming applicant from underrepresented groups, including individuals with disabilities and veterans.



How To Apply


Consider applying with us today!



https://www.augusta.edu/hr/jobs/



Select University Faculty & Staff > External Applicants if you are a candidate from outside the university.


Select University Faculty & Staff > Internal Applicants if you are a current university employee.


If you need further assistance, please contact us at 706-721-9365




To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=272559&PostingSeq=1

















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