Transaction Audit Specialist (On-Site) at Travel Incorporated in Duluth, Georgia

Job Description:

We are seeking a meticulous individual eager to kickstart their career as a QA Revenue Auditor! Join our team if you're a quick learner with an eye for detail. You will work collaboratively to audit, reconcile, and ensure accurate transaction reporting. Self-motivated individuals thrive in our dynamic environment! This is an exceptional opportunity to begin a career by joining a successful, forward-thinking company, learning the corporate travel management industry, and honing your accounting and business skills.

 RESPONSIBILITIES INCLUDE:

• Manages, accounts for, audits, corrects and reconciles transactions, ARC and non-ARC, for weekly reporting including sales, refunds, voids, exchanges, recall commissions, and debit memos.


• Processes weekly ARC reports through Interactive Agent Reporting (IAR)


• Monitors and maintains interface messages and host printers including, but not limited to, Worldspan, Apollo, Sabre and OneLedger


• Reports system issues to manager and follows up through resolution


• Researches, edits and performs transaction maintenance to resolve and document action taken


• Audits commission on domestic airline tickets for revenue recovery


• Completes quality assurance auditing on exchanges to include fare rules, calculations, vendor and ARC compliance, and IAR


• Interfaces with Operations and Accounting as needed to resolve issues


• Processes domestic refunds


• Handles assigned tasks and  inquiries in the department email box and sees through to timely resolution


• Processes correspondence to airlines for customer support such as refunds, frequent flyer credit or similar

QUALIFICATIONS:

• EDUCATION: High School diploma or equivalent combination of education and experience


• EXPERIENCE: One year accounting, collections, customer service or similar work experience


• TECHNICAL: Working knowledge of GDS such as Worldspan, Apollo and Sabre a plus


• COMPUTER: Strong computer skills required, including ability to use standard office applications such as email, internet, word processing and spreadsheets 


• MATH ABILITY: Strong math skills including ability to perform calculations such as addition, subtraction, multiplication and division


• DETAIL AND ANALYSIS: Detail oriented with ability to focus on numbers-driven work for extended periods, and to analyze data and identify discrepancies


• OTHER KEY SKILLS:
  
  
  • Strong Communication Skills
  
  
  • Problem Solving
  
  
  • Process Orientation
  
  
  • Problem Solving
  
  
  • Ability to Prioritize Work
  
  
  • Teamwork
  
  
  • Accountability
  
  
  
  

WHAT WE OFFER:

At Travel Incorporated, we value our associates and reward them with excellent pay and a competitive, comprehensive benefits package. 

 This is an office based position where you will enjoy interacting with your teammates every day. This is a day-time (Monday-Friday) position.

Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.