Manager of Internal Communications - Corporate Communications at Equifax Inc. in Atlanta, Georgia

Job Description:

As the Manager of Internal Communications - Corporate Communications you will take a leadership role in developing and implementing communication strategies that inform, educate, engage and foster pride among global employees. The Manager will create and distribute timely, relevant and interesting announcements globally to keep employees educated, informed and engaged on all elements of Equifax strategy and internal initiatives. Supplementing written materials with internal events that augment the employee experience and ensuring messaging continuity across communications tactics are paramount. The Manager of Internal Communications will also provide strategic internal communications counsel to Equifax Business Units (BUs) and Centers of Excellence (COEs) as well as other duties as assigned. The Manager will provide support that includes developing and implementing communications plans, developing key messages and facilitating internal events to help achieve desired outcomes.

This role reports to the VP of Internal and Executive Communications and will be a hybrid workplace model offering the flexibility to work remotely as well as in our state-of-the-art global Headquarters located in Midtown. (This is NOT a fully-remote role)

What You'll Do:

• Establishing an integrated internal communications strategy in conjunction with the Executive/Internal Communications leader, the Equifax Corporate Communications team, and Equifax BUs and COEs.
• Development and support for interactive components and opportunities to foster two-way dialogue among employees and leaders.
• Drive communications effectiveness through strategic projects that cut across the Corp Comms team to deliver stronger effectiveness, cohesion and consistency in messaging and processes.
• Ensuring consistent style and rigorous review protocols for employee communications, to include brand, legal, government relations and executive review as needed.
• Own, write and provide design/visuals for assigned content across all internal channels (e-mail, intranet, video, digital signage, etc.) and contribute to external content as needed (social media, Newsroom, etc.), liaising with the creative/brand teams, business unit and regional communicators to promote and deploy innovative communications assets in support of business objectives.
• Develop and implement team planning, documentation, processes and integrated calendaring through the Communications Global Tracker and other planning/calendar tools available, supporting a 360 promotional strategy for content.
• Develop and deploy dashboards and reports for clients in a comprehensive metrics package, outlining actionable insights and key takeaways from each project.
• Partner across Corporate Communications to develop and measure KPIs (reach, engagement, perception and similar) and manage quarterly reporting to influence team strategy and tactics for continuous improvement.
• Use these metrics to tell a story of your work in both your mid-year and EOY performance evaluations.

• At least 4 years of communications experience, with a strong preference for that experience to have been within a large, matrixed organization.
• Experience understanding of the legal guidelines governing internal communications for a public company.
• 3+ years of experience supporting and extending internal/external communications, executive initiatives, and/or employee engagement initiatives.

• Experience with Poppulo or other internal communications platforms.
• A strong knowledge of G-Suite is a plus.
• Strong executive presence and communication skills.
• Background in the Technology or Banking industry is a plus, but not required.