Senior Software Reliability Engineer at Asahi Kasei America, Inc. in New York, New York

Job Description:

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.



We are currently seeking applications to fill the following job opening:



Company:

Asahi Kasei America, Inc.



Job Description:



We are seeking a Senior Software Reliability Engineer (SRE) to join our global team! The team is responsible for SRE activities for Asahi Kasei International IT managed Applications.


The successful candidate will have a very high degree of technical expertise, advanced skills with PowerShell, and be adaptable. If you meet the requirements below, are persistent, organized and enjoy working with a team, please apply.


This is a hybrid role.


Office location: Charlotte, NC.


Your missions are the following:


> Applications Availability and Performance

• Technical issues handling for managed applications, response to incidents


• Supporting incident escalation and troubleshooting, provide technical support when needed


• Evaluating incidents after resolution, Root cause analysis & communication (Post incident report, active Problem Management)


• Continuous monitoring of applications (via Microsoft SCOM), automate incident responses


• Development and management of solutions to increase reliability and control (monitoring using SCOM, supervision using SquaredUp, automation using Azure DevOps pipelines...)


• Lead Knowledge sharing practices across the team and with other teams (ServiceDesk for example)


• Joint work with Developers when needed to improve reliability of Applications


• Adhere to company procedures, define, and regularly improve team procedures


• Participate in the on-call rotation for the IT group


• Train and Assist Junior SRE and SRE

> Code Push execution & optimization

• Execute safe code promotion through our non-production and production environments respecting the business constraints


• Able to design reliable and Pipelines and to implement them


• Includes in house implemented applications (ERP, MES) or vendor applications


• Train and Assist Junior SRE and SRE


• Joint work with Developers, DBA, Support Teams, and Infrastructure Teams

> Technical Project Management & Execution

• Lead assigned project


• Act as technical analyst on various Business/IT Project initiatives


• Manage time effectively to ensure that tasks and projects are delivered on schedule


• Report progress, communicate proactively


• Train and Drive Junior SRE and SRE

> Technical Requests handling

• Managed applications related requests as non-production environments refreshes


• Servers/Platforms upgrades, infrastructure led required changes


• Technical Administration Activities


• Security Audits

> R&D or Continuous Improvement Projects

• Focus on Continuous Improvement, be force of proposal of improvements


• Standardization Practices


• Automation (through DevOps toolkit for example)


• Follow technologies trends to propose improvements


• Help streamline practices globally

Qualifications




Education Background:

• Minimum requirement: 4-year degree or equivalent combination or education and experience is required


• Degree in information services, computer science, or related

Knowledge & Experience:

• Minimum of 5 years' experience supporting Business Applications required


• Strong Knowledge of a scripting language (PowerShell required)


• Strong Knowledge of SQL Language and relational database fundamentals


• Good organizational skills, able to prioritize


• Strong IT general culture, understanding of IT Software & Systems architectures


• Strong Knowledge of Microsoft Ecosystem (Windows Server, SQL Server, IIS...)


• Strong Knowledge of a DevOps toolkit (Azure DevOps Server is preferred)


• Knowledge of ERP Microsoft Dynamics (365, AX 2012) is a plus


• Experience with ServiceNow Enterprise Service Management (ESM) is a plus


• Ability to speak, read and write English is required

Key Attributes:

• Strong analytical and problem-solving skills, testing skills


• Must be organized and results oriented


• Ability to detect potential problems to determine and implement solutions proactively


• Able to teach and train others


• Able to lead technically a project


• Good written and oral communication skills, able to express and understand complex technical concepts


• Team player, Collaborative, Knowledge sharing facilitator


• Self-motivated and willing to take initiative, willing to learn and make the team grow


• Ability to estimate tasks duration, to define and to respect deadlines


• DevOps Mindset


• Must be open-minded, able to adapt and accustomed to working across cultures

Work Environment/Travel:

• Able to meet the requirement of travel to company sites worldwide up to 1 - 2 times per year

• Hybrid role, travel to Charlotte, North Carolina Office minimum 1 day per week, subject to change based on company needs

Click and apply to this posting or visit our career site at: https://akamerica.wd5.myworkdayjobs.com/aka


#LI-MG1


#Hybrid


As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment. Apply Now