Case Manager (Crisis) at Highland Rivers Health in Marietta, Georgia

Job Description:

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Job Summary: The Behavioral Health Case Manager provides direct care and support services to the adult crisis population. The Case Manager will assist in the development and implementation of discharge planning activities for individuals in the Crisis Stabilization Unit. The Case Manager will assist the CSU with the treatment team in linking individuals to aftercare services, assist in the engagement of aftercare services and participate in follow up contacts to improve active participation in aftercare services. The Case Manager will assist with collecting information for individual intake, admission based on interviews with client, their families, significant others, and appropriate community agencies, assist the treatment team in identifying individual strengths and weaknesses, and assist in developing an aftercare plan for a specific activity, service, programs or supports.

Are you ready to make a Difference?

Job Duties and Responsibilities:

• Assist individuals with identifying aftercare needs and developing a discharge plan through interviews with the individual and family when appropriate, the treatment team and clinical staff.


• Participate in treatment team to assist with discharge planning needs


• Provide linkage to aftercare services by arranging appointments, transportation and supports.


• Provide follow up and assistance to improve engagement in aftercare services and reduce recidivism.


• Monitor the individual's physical and emotional wellbeing and report unusual behavior or physical complaints to direct supervisor or Charge Nurse.


• Assist in the admission and discharge process, including obtaining vital signs, safety search of individual and his/her personal belongings as well as orienting new individuals to the unit.


• Maintain clinical records and documentation according to agency policies


• Enhances professional growth and development through participation in educational programs, in service meetings and trainings


• Assist in prevention and managing crisis situations


• Respond appropriately to crisis situations that may involve physical intervention including the use of seclusion/restraint


• Provides direct care for individuals as needed


• Transport individuals to approved designated location at discharge


• Other responsibilities and tasks as may be assigned