Posted in Other 24 days ago.
Position Overview
BradyPLUS is seeking a Salesforce Administrator (Service) who will play a pivotal role in shaping the daily operation of our business. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce Org with a focus on Service Cloud and Field Service Lightning (FSL). This role is not just about gathering requirements and feedback, designing scalable best practice solutions, and managing the product roadmap. It's about making a real difference to our user experience and ensuring efficiency is always a priority.
We are looking for someone with a thorough understanding of the Salesforce platform who can assess both our current setup and our business objectives to identify areas of improvement quickly. The Salesforce Administrator (Service) should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of Salesforce projects. This role offers a unique opportunity to liaise with Operations, Sales, Service, and other department stakeholders at all levels, translating technical information into layman’s terms, and clearly explaining design options and their potential impact. It's a chance to grow, learn, and make a real impact in our organization.
The Salesforce Administrator (Service) will work alongside our Senior Salesforce Administrator, who will transition to focus on Sales Cloud once this position is hired. Both roles will report directly to the Director of CRM Technology.
Responsibilities Include;
The ideal candidate will have;
This position offers a competitive starting salary and comprehensive benefits program.
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BradyPLUS (and its subsidiaries) is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.
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