Posted in General Business 23 days ago.
Type: Full-Time
Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items - everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area.
Job Overview:
The Order Management Supervisor oversees the daily operations of all special-order processing functions, assuring that internal and external customers enjoy a positive, professional, and productive interaction with all team members. This position manages the day-to-day operations of the Myers Order Management team including distribution of work, time keeping, coaching/training of order management representatives, annual performance appraisals, and customer escalations. This role also supports strategic improvements consistent with corporate goals and initiatives, focusing on improving customer retention through a high-quality customer experience. The successful candidate will demonstrate sound business acumen and mastery of all internal processes.
Duties and Responsibilities
Knowledge, Skills and Abilities
Education and Experience
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Other details
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