Code Enforcement Aide at County of Riverside in Riverside, California

Job Description:

ABOUT THE POSITION

The County of Riverside's Code Enforcement department has multiple opportunities for a Code Enforcement Aide throughout Riverside County, including Riverside, Perris, and San Jacinto. Office assignment may vary.

The incumbent will be assigned to a Code Enforcement team and provide specialized clerical support to field investigative personnel. Duties will include assisting the public by answering phones and providing customer service, case research, building and maintaining case files, preparing notices, mailing documents, and providing other assistance as needed.

Preferred experience includes being bilingual in Spanish and satisfying a Spanish level 2 exam. Applicants who are Commissioned Notaries are encouraged to apply. Other competitive experience includes familiarly with the Plus system or a land use planning program.

Meet the Team!

The County of Riverside Transportation & Land Management Agency (TLMA) is the umbrella agency for seven county departments. They are the Planning Department, Building & Safety Department, Transportation Department, Code Enforcement Department , Environmental Programs Department, Aviation Department and the Administrative Services Department.

EXAMPLES OF ESSENTIAL DUTIES

• Performs complex clerical work requiring the application of code enforcement and community improvement policies and procedures, laws, and specialized terminology.

• Prepares and processes code enforcement complaints which require the review of complex source material and a thorough familiarity with land use and building policies, procedures, terminology and various applicable laws in order to open and prepare case files for investigation.

• Gives information to the public or agency representatives in situations where judgment and interpretation of departmental policies and regulations are required.

• Reviews a variety of case file material, reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances.

• Answers questions from the public over the phone, via email and in person at the front counter involving searching for and summarizing technical land use, zoning, building, or housing code data, laws, policies or procedures; answers questions regarding the Community Improvement Program and activities.

• Performs routine non-contact investigations.

• Compiles a variety of documents and investigative reports which require locating sources of information, devising forms to secure the data and determining proper format for finished documents; designs or revises office forms.

• Sets up and maintains complex code enforcement filing and/or Community Improvement Program systems.

• Initiates replies to routine correspondence; composes correspondence, simple investigative reports and other materials requiring the application of code enforcement and/or subject matter knowledge and discrimination in the selection of data; may provide technical guidance to other clerical staff; prepares and revises written procedures.

• Types a wide variety of complex code enforcement and/or community improvement materials related to the opening and maintenance of case files, utilizing information processing equipment; develops automated files and maintains the storage medium; develops and revises standardized formats for documents for code enforcement and/or Community Improvement Program.

• Operates computerized and standard office equipment; isolates and resolves equipment and procedural problems; performs backup of systems and maintains archived record library and case reference logs; serves as technical expert on the operation of information processing equipment.

MINIMUM QUALIFICATIONS

Required Experience:Two years of clerical experience. (Completion of 30 quarter units or 45 semester units from an accredited college or university in administration of justice, land use, planning, building and safety, civil engineering, zoning, public administration, public relations, social science, marketing, education, or a closely related field may substitute for one year of the required experience.)

Knowledge of:The principles, methods, and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing, and operating standard office equipment.

Ability to:Understand the capabilities and applications of information processing equipment; considering the requirements of the Code Enforcement Department; proof and correct documents into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; learn to read and interpret maps, property descriptions and related documents; Learn, understand, apply, and explain regulations and policies relating to building, housing codes, land use and zoning, and community improvement programs; compile information from various sources; communicate effectively; deal tactfully and courteously with the public; establish and maintain effective working relationships.

License: A valid California Driver's License is required. This position requires driving throughout Riverside County.

Supplemental Information

Skills: Sufficient skill in typing to enable the applicant to complete 40 net words per minute.

Test: All candidates will be required to take a typing test prior to being considered for any Code Enforcement Aide position.

SUPPLEMENTAL INFORMATION

Application Deadline

Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice.

Veterans' Preference

The County of Riverside has a Veteran's Preference Policy . Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .

Degree Verification

Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES )or Association of International Credential Evaluators, Inc. ( AICE ).

Prior to the closing date, upload a copy of your official/unofficial transcripts.

What's Next

This recruitment is open to all applicants.Applicants who are current County employees County or current employees with the Code Enforcement department may be considered before other applicants depending on the volume of applications received. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Based on the number of applications received, this posting may close or be extended without notice. Qualified applicants may be considered for future vacancies throughout the County.

GENERAL INFORMATION

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• 
  Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


• 
  Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


• 
  Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
  

A new member is defined as any of the following:

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

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