Accounting Clerk - Embassy Suites by Hilton Seattle Downtown Pioneer Square at Hilton Global in Seattle, Washington

Job Description:

The Embassy Suites Seattle Downtown Pioneer Square is looking for its next Accounting Clerk to join their Finance team! If you have an accounting background with amazing attention to detail, overall multi-level organization, and want to expand your career in the hospitality industry - This is the perfect opportunity!

What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
• Research and resolve guest billing disputes in a timely, friendly and efficient manner
• Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
• Prepare and post daily receivables from event contracts and balance totals to the General Ledger
• Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
• Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
• Prepare journal entries
• Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)

#LI-MM3

What are we looking for?

General knowledge of accounting operations, with emphasis on Accounts Receivable, Income Audit, and reporting

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Full availability to work a flexible schedule, including Holidays and Weekends is required.
• 1-2 years experience in Accounts Receivables preferred
• Ability to access and accurately input information into a computer and computer software such as Agilysys, Elavon, OnQ, Microsoft Word, Microsoft Outlook and Microsoft Excel.
• Ability to operate a 10-Key by touch, rapidly and accurately
• Ability to read, write, speak and understand the English language sufficient to communicate with employees, staff and guests and perform all essential job functions.
• Basic mathematical skills necessary to perform mathematical calculations without error.
• Ability to effectively deal with vendor and employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

**The hourly salary range for this role is $25.00 - $27.00 per hour and is based on application and specialized experience and location.

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage - for you and your family .

• Vision, dental, life and disability insurance

• Mental Health Resources

• Best-in-Class Paid Time Off (PTO) - you can accrue up to 18 days in your first year

• Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program. Our team members receive benefits up to Washington State's maximum threshold per week. Hilton will then "top this up" to the weekly ABBR (Annual Benefit Base Rate).

• Go Hilton travel discount program: 100 nights of discounted travel per calendar year

• Matching 401(k)

• Debt-free education :Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

• Access to your pay when you need it through DailyPay

Other Compensation

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Complimentary meals in the Team Member Restaurant while on shift

• Complimentary use of on-site fitness facility outside of working time

• Monthly reimbursement of up to $50 for public transportation for the purpose of commuting to work

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