QA Senior Advisor - Evernorth Health Services - Hybrid at Cigna in Bloomfield, Connecticut

Job Description:

Help us support our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have project management or quality assurance experience? If so, prepare to innovate, create, and inspire. The QA & Testing Advisor Provides counsel and advice to top management on significant Q&A matters, often requiring coordination between organizations. Provides consultation at the highest technical level to project teams and client areas assisting with the successful development and implementation of effective computer systems applications across multiple computing environments.

Responsibilities

• Responsible for managing and coordinating testing-related activities which include conducting project kick-off meetings, requirements gathering and analysis, Test Design - Creating Test Strategy, Planning Test cycles, Data management, Defect management, and Conducting Walkthroughs with business stakeholders across the Release Train.


• Test Management activities: Test Scenarios planning, Test Case creation, Maintaining Test Repositories, identifying automation candidates, and working with the automation team on Regression Test Suite.


• Manage all QA Activities across multiple sprints, Project Implementation, and coordination.


• Coordinating with external vendors for testing and implementation.


• Understand how changes impact upstream and downstream applications, including various back end and front-end architectural modules.


• Works with business partners and IT staff to establish and maintain a consistent testing methodology.


• Design a comprehensive testing strategy & build test suite.


• Design, develop, and maintain regression test beds and schedule test cycles.


• Define test data conditions and partners and works closely with the Data team to obtain the data.


• Identify and prepare complex test data to support the test cases defined by the team.


• Design, develop, and code SQL programs to execute backend code tests.


• Document User Acceptance Testing (UAT) test scenarios, test cases, and test scripts


• Coordinate the Business Acceptance (BAT) and End to End (E2E) testing.


• Responsible for functional and regression testing. Perform manual/exploratory testing where needed.


• Responsible for documenting defects within agile for QA and Business.


• Report progress, risks, issues, and defects to the agile/senior management team.


• Communicates with business partners, test lead, and IT staff throughout the project life cycle, to assist and support the design, development, and implementation of effective systems and deliverables.


• Be an active participant during PI Planning, retrospective and daily stand-up meetings, and business demonstrations.


• Participates in the review of QA procedures and processes and the development of QA metrics for assessing the quality of delivered application software or systems.


• Analyzes failure patterns and determines preventive/corrective actions to eliminate the errors.


• Support all post-implementation activities, such as post-implementation testing and retrospection analysis.

Qualifications

• High School diploma; Bachelor's degree preferred.


• 15 + years of experience in Testing & Quality Assurance in Healthcare domain.


• Bachelor's degree in computer science strongly desired.


• Testing/working experience with Healthcare IT, Finance & Accounting, Treasury, and familiarity with Healthcare IT terminology, business functions, and processes.


• Experience in defining different test strategies across multiple applications.


• Experience in database testing and proficiency in SQL.


• Extensive QA / Software testing experience in large cross-platform testing programs in both UI (Front End) and database (Back End) testing.


• Exposure to working in an Agile / Scrum environment.


• Solid experience in business requirements analysis, test design, defect logging, and tracking.


• Experience in all aspects of Agile - JIRA & Zephyr.


• Experience working with business analysts, system analysts, and developers for test requirement gathering, acceptance criteria, etc.


• Must be able to manage multiple assignments with staggered deadlines.


• Excellent interpersonal, communication, presentation, and documentation skills


• Strong problem-solving and analytical skills.


• Strong team and task management skills.


• Self-directed and highly adaptive to changing priorities.


• Innovative thinking and possessing a keen eye for detail.


• Comfortable working independently or as part of a team.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.