Training Coordinator at Kettle Cuisine in Everett, Washington

Posted in Education 2 days ago.

Type: Full-Time

Job Description:

Job Summary

The Manufacturing Plant Site Trainer will be, reporting to Operations, and will be a vital business partner to Human Resources, Food Safety/Quality and employee health and safety.  Primarily responsible for assisting the company in meeting its business objectives through effective training programs for all locations.  The Site Trainer is responsible for developing and delivering training to new and existing employees in all aspects of manufacturing, supply chain, and business office functions,  maintaining records of all training including:  documents and updates, implementing new training schedules, developing and revising Standard Operating Procedures, assuring safety in the workplace and adherence to our GMPs, Food Safety and Quality Systems, providing hands-on training in all factory areas in addition to developing training materials and utilizing multiple forms of training media.  Will develop annual training and employee development plans and strategies for Kettle Cuisine.

Role and Responsibilities

Is responsible for creating skill development training that can be delivered by factory, safety, and quality trainers within our facilities. Maintains accurate training records and ensures that employees have completed required training in a timely manner.   Analyzes job duties and writes job breakdowns; develops and adheres to training timetables. Develops standardized training plans, assessments, data gathering systems and tracks employee progression and success rates that ensure employees think systematically about their job and the critical link between KPIs, standardization and continuous improvement. Conducts audits and evaluates work instructions to ensure employees are performing processes as stated.

Assist in delivering safety and quality classes to new hires and current employees. Must be comfortable in front of an audience and willing to speak in public on a regular basis.  Provides training assistance for new and current employees that are learning new skills. Pairs employees with employee trainers/coaches to ensure effective assimilation of the job requirements. Supports trainers/coaches and conducts audits to ensure training is being conducted satisfactorily. Acts as a champion of Kettle Cuisine and its core values, and as a change agent by encouraging positive attitudes and behaviors towards training, skill development and work duties.  Will support other HR projects as needed.

Key Responsibilities:

  • Writes or revises SOP’s, job aids, knowledge assessments and skills assessments; compiles and publishes training metrics

  • Analyzes training needs and develops specific training programs to help employees learn, sustain, and/or improve their job skills

  • Develops train-the-trainer training for others, such as production and packaging trainers, to deliver to employees

  • Develops annual training matrix by employee group (temps, prep, packaging, forklift, office, etc.) and monitors training compliance. Provide constructive feedback and coaching to employees

  • Develop skills training matrix for skilled positions (machine operators, kettle cooks, etc.) to advance employee skills and develop employee’s cross-functional knowledge

  • Facilitate classroom training programs and provide on-the-job training to employees. Facilitate various non-technical training (train the trainer, leadership and other soft skill training) as well as computer based and classroom training as needed

  • Works with HR Teams to manage external training vendors and grant programs and coordinate meeting times and spaces for training programs

  • Research and recommend new training methods. Identify training gaps and develop strategies to close them

  • Anticipate problems or opportunities and implement proactive solutions

  • Manage and execute training interventions designed to solve specific training problems for either individuals or groups 

  • Contribute to a culture of safety first in compliance with Environmental, Health, and Safety (EHS) for all employees

  • Train, explain and ensure execution of processes in production while strictly adhering to GMP, quality, food safety and environmental health and safety guidelines and any other related regulations which could apply.

Qualifications and Experience

  • Excellent verbal and written communication skills with aptitude in conducting interviews.

  • Excellent organizational skills.

  • Excellent interpersonal skills with good negotiation tactics.

  • Ability to create and implement sourcing strategies for recruitment for a variety of roles.

  • Proactive and independent with the ability to take initiative.

  • Excellent time management skills with a proven ability to meet deadlines.

  • Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.

  • Proficient with or the ability to quickly learn applicant-tracking software (Paycom) or other recruitment systems.

  • Proficient with Microsoft Office Suite or related software.

  • At least two years managing all phases of the recruitment and hiring process highly preferred.

Required attributes

  • Self-starter able to conceptualize and drive initiatives forward

  • Positive attitude and motivated by contributing to the overall success of the team

  • Able to develop strong relationships with internal and external stakeholders

  • Creative problem-solving skills

  • Obsessive attention to detail, well organized and able to juggle many projects at once

  • Comfortable moving at a fast pace and in ambiguous environments

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