Student Services Coordinator at Indiana University in Bloomington, Indiana

Posted in Other 12 days ago.

Job Description:



Department Information

The department of Biology is a large, unified department with strong undergraduate degrees, nationally-ranked graduate programs, and world-class research spanning the breadth of biological questions and experimental systems ¿ from ecosystems to microbiology and developmental biology, from evolution to cell biology, from molecular biology to systems biology, bioinformatics, and genomics. It is always an exciting time for Biology ¿ enormous advances in global genome analysis coupled with unprecedented developments in interdisciplinary research have made the 21st century the Century of Biology. For more information about the department, you can find it here: About: Department of Biology: Indiana University Bloomington.

The Department of Biology is part of The College of Arts + Sciences, the oldest and largest academic division of Indiana University. The College values diversity, equity, and inclusion as a core strength and essential element in the success of its educational mission.

Job Summary

Department Specific Responsibilities

  • Serves as initial point of contact to students, faculty, and staff in the Biology Graduate Office.

  • Distributes communications to students and faculty notifying them of upcoming events, important deadlines, and funding opportunities.

  • Monitors and maintains departmental and graduate school applications, reviewing for completeness and accuracy, and organizing materials to ensure applications are reviewed by the appropriate program.

  • Coordinates efforts between multiple admissions committees, Biology Graduate Office, Graduate School of Bloomington, the Office of International Services, and other admissions-related offices.

  • Identifies applicants eligible for diversity fellowships.

  • Assists with logistics of recruitment events, particularly the annual Graduate Recruitment Weekend.

  • Assists with event scheduling, hospitality, and social events.

  • Prepares report of program activities and assists with processing of reimbursements.

  • Ensures compliance with university and departmental procedures and policies and suggest improvements.

  • Plans and organizes events for new graduate student orientation.

  • Maintains and organizes graduate student records, files, and databases.

  • Schedules various training sessions, receptions, and research presentations as needed.

  • May perform occasional duties in support of other business needs (e.g., serving as backup to arrange for refreshments for departmental seminars).

  • Revises and manages Biology graduate fellowships within the IU Scholarships program.

General Responsibilities

  • Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.

  • Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.

  • Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.

  • Provides directions, support, and information to student organization representatives and other visitors to the department.

  • Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.

  • May assist with ordering or creation of promotional materials for student organizations or departmental needs.

  • May provide guidance to other Student Services Coordinators.


Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.



  • High school diploma or equivalent (such as HSED or GED)



  • 2 years in office environment, higher education, or related field



  • Proficient communication skills

  • Maintains a high degree of professionalism

  • Demonstrates time management and priority setting skills

  • Demonstrates a high commitment to quality

  • Possesses flexibility to work in a fast paced, dynamic environment

  • Highly thorough and dependable

  • Demonstrates ability to maintain confidential information

  • Demonstrates customer service skills

  • Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Department of Biology

Bloomington, Indiana

This is an in-person position

Advertised Salary

$35,000-$36,000 depending on experience and education

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

  • Multiple plan options for medical insurance

  • Dental insurance

  • Health Savings Account with generous IU contribution

  • Life insurance, LTD, and AD&D options

  • Base retirement plan contribution from IU, subject to vesting

  • Additional supplemental retirement plan options

  • Tuition benefit for IU classes

  • 10 paid holidays per year

  • Generous Paid Time Off

  • Paid Parental Leave

  • Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234
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