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Head of Corporate Underwriting and Quality Assurance, North America at Everest Global Services, Inc. in Philadelphia, Pennsylvania

Posted in Other 30+ days ago.

Job Description:

Head of Corporate Underwriting and Quality Assurance, North America

Everest Insurance Company

Job Category:

Job Description:

About Everest:

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

Job Summary:

The Head of Corporate Underwriting and Quality Assurance will lead and oversee the underwriting and quality assurance functions within the North America Insurance organization. Reporting into the North America CUO, this role is responsible for developing, implementing, and maintaining underwriting policies, procedures, and quality assurance programs to ensure adherence to regulatory requirements, corporate standards, and best practices. The ideal candidate will have a strong background in underwriting, risk assessment, and quality assurance within the Commercial Lines insurance industry.

Key Responsibilities:

Leadership and Management:

  • Lead and manage the Corporate Underwriting and Quality Assurance teams, fostering a culture of high performance and continuous improvement, both within the team and across the broader underwriting community

  • Develop and implement strategic plans for the underwriting and quality assurance functions.

  • Mentor and develop staff, providing training and career development opportunities.

Underwriting Oversight:

  • Develop, implement, and oversee underwriting guidelines and standards.

  • Ensure underwriting decisions are made in accordance with company policies, procedures, and regulatory requirements.

  • Monitor underwriting performance, identify trends, and recommend improvements.

  • Collaborate with other departments to ensure underwriting practices align with overall business objectives.

Auditing and Quality Assurance:

  • Develop and maintain quality assurance programs to ensure the accuracy and consistency of underwriting decisions.

  • Conduct regular audits of underwriting files and processes.

  • Implement corrective actions based on audit findings and ensure compliance with quality standards.

  • Prepare and present quality assurance reports to senior management.

Risk Management:

  • Identify, assess, and manage underwriting risks.

  • Develop and implement risk mitigation strategies.

  • Collaborate with the risk management team to ensure alignment with overall risk management framework.

Regulatory Compliance:

  • Ensure compliance with all relevant regulatory requirements and industry standards.

  • Stay updated on changes in regulations and adjust policies and procedures accordingly.

  • Liaise with regulatory bodies as needed.

Performance Monitoring and Reporting:

  • Monitor key performance indicators (KPIs) related to underwriting and quality assurance.

  • Provide regular reports and analysis to senior management on underwriting performance and quality assurance metrics.

  • Identify areas for improvement and implement action plans.


  • Bachelor's degree in Business, Finance, Risk Management, or a related field. A master's degree or professional certifications (e.g., CPCU, AIC, ARM) are preferred.

  • Minimum of 15 years of experience in underwriting and quality assurance roles within the insurance industry.

  • Proven experience in a leadership or managerial role.

  • In-depth knowledge of underwriting principles, risk assessment, and quality assurance practices.

  • Strong understanding of regulatory requirements and industry standards.

  • Excellent analytical, problem-solving, and decision-making skills.

  • Strong interpersonal and communication skills.

  • Proficiency in underwriting and quality assurance software and tools.



Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

  • Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.

  • Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.


Time Type:
Full time

Primary Location:
Warren, NJ

Additional Locations:
Philadelphia, PA

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at

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