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Enterprise Content Management Consultat at The Judge Group Inc. in Quincy, Massachusetts

Posted in Other 30+ days ago.

Job Description:

Location: Quincy, MA


Title: Enterprise Content Management Consultant

Location: Quincy, MA (Hybrid)

Duration: 12+ Months (Possibility of Extension)

Hours Per Week: 37.5

Position Summary:

  • The ideal candidate will have strong background in Enterprise Content Management as a Program, project, or IT lead using industry leading ECM tools. They would demonstrate a history of collaborating with multiple business and IT stakeholders and working with leadership to drive decisions related to resources, priorities, or financial plans. The successful candidate will have a wealth of tactics and experience managing and engaging stakeholders and planning and executing effective change management.

Detailed List of Job Duties and Responsibilities:

  • Stay current on stakeholder needs and program vision.
  • Develop operations plans that include quarterly/annual goals, priorities for the program, and balance priorities with resource and financial constraints.
  • Assist the program by defining performance metrics and steps taken to meet defined benchmarks/SLAs.
  • Interface directly with business and engineering teams to understand and influence outcomes.
  • Responsible for iteratively enhancing monitoring and reporting on all program metrics.
  • Manage vendor(s) contracts and measure and report on their performance.
  • Collaborate with peer teams to provide and enhance services and help it evolve in line with agency and Commonwealth mandates.
  • Build and manage a small team of direct reports for needs that Vendor(s) and peers cannot meet effectively.
  • Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the program.

Education, Experience and Qualifications:

  • Bachelor's Degree
  • 4+ years of experience managing IT operations serving content management/publishing systems.
  • ITIL Foundation certified strongly preferred.
  • Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
  • Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.
  • Advanced program/process/project management skills and systems-thinking
  • Advanced relationship management, leadership skills, and organizational savvy
  • Advanced analytical skills, providing critical thinking, solving problems, with ability to measure, evaluate and act on financial and operational results.
  • Proven action-orientation, resilience, and ability to respond to changing business objectives.
  • Proven ability to develop/implement business strategies across the enterprise, collaborating to implement initiatives in an integrated manner.
  • Proven ability to influence others, structuring and presenting documents to effectively communicate with and inspire trust of partners and leaders, driving alignment and decision making.
  • Experience leading people and effectively mentoring, coaching and developing others.
  • Advanced knowledge of Microsoft Office, knowledge of Teams, SharePoint, JIRA, and a CI/CD framework
  • Must have multiple years of working with Agile SDLC


This job and many more are available through The Judge Group. Find us on the web at
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