Enterprise Content Management Consultat at The Judge Group Inc. in Quincy, Massachusetts

Job Description:

Location: Quincy, MA

Description:

Title: Enterprise Content Management Consultant



Location: Quincy, MA (Hybrid)



Duration: 12+ Months (Possibility of Extension)




Hours Per Week: 37.5




Position Summary:

• The ideal candidate will have strong background in Enterprise Content Management as a Program, project, or IT lead using industry leading ECM tools. They would demonstrate a history of collaborating with multiple business and IT stakeholders and working with leadership to drive decisions related to resources, priorities, or financial plans. The successful candidate will have a wealth of tactics and experience managing and engaging stakeholders and planning and executing effective change management.

Detailed List of Job Duties and Responsibilities:

• Stay current on stakeholder needs and program vision.
• Develop operations plans that include quarterly/annual goals, priorities for the program, and balance priorities with resource and financial constraints.
• Assist the program by defining performance metrics and steps taken to meet defined benchmarks/SLAs.
• Interface directly with business and engineering teams to understand and influence outcomes.
• Responsible for iteratively enhancing monitoring and reporting on all program metrics.
• Manage vendor(s) contracts and measure and report on their performance.
• Collaborate with peer teams to provide and enhance services and help it evolve in line with agency and Commonwealth mandates.
• Build and manage a small team of direct reports for needs that Vendor(s) and peers cannot meet effectively.
• Understand and proactively review existing processes, identify opportunities for improvement and make constructive suggestions for change that would benefit the program.

Education, Experience and Qualifications:

• Bachelor's Degree
• 4+ years of experience managing IT operations serving content management/publishing systems.
• ITIL Foundation certified strongly preferred.
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.
• Advanced program/process/project management skills and systems-thinking
• Advanced relationship management, leadership skills, and organizational savvy
• Advanced analytical skills, providing critical thinking, solving problems, with ability to measure, evaluate and act on financial and operational results.
• Proven action-orientation, resilience, and ability to respond to changing business objectives.
• Proven ability to develop/implement business strategies across the enterprise, collaborating to implement initiatives in an integrated manner.
• Proven ability to influence others, structuring and presenting documents to effectively communicate with and inspire trust of partners and leaders, driving alignment and decision making.
• Experience leading people and effectively mentoring, coaching and developing others.
• Advanced knowledge of Microsoft Office, knowledge of Teams, SharePoint, JIRA, and a CI/CD framework
• Must have multiple years of working with Agile SDLC

Contact: mkhan01@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now