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Academic Success Coordinator I at University of Houston - Downtown in Houston, Texas

Posted in General Business 21 days ago.

Type: Full-Time

Job Description:

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Salary Range: $43,001/year or higher, commensurate with experience and/or education


The Academic Success Coordinator I provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.


  • Provides academic advising to all new and returning students and develops individualized programs of study for each student

  • Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning

  • Advises students in career exploration, networking, and job-seeking strategies and promotes career fairs for internships and job searches

  • Provides preliminary evaluation of transcripts and submits articulation requests for the respective college

  • Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services

  • Maintains continuous communication with students via email, telephone, and in-person. Runs communication campaigns in venues, such as EAB, and supports efforts with the Early Alert, and Mid-term grades for assigned caseload

  • Trains students on how to use advising tools, degree audits, and course prerequisites, and serves students on academic probation

  • Supports retention and timely graduation efforts for the college and UHD students

  • Assists with First Time in College (FTIC) and transfer orientation sessions

  • Participates in on-campus recruitment and registration activities with Houston area community colleges, high schools, and community events.

  • Contributes to advising, graduation, and career workshops/events as a co-facilitator

  • Participates, attends, and assists with pre-commencement and commencement ceremonies/activities

  • Maintains a strong, positive, and collaborative relationship with the College leadership, Enrollment Management, and Faculty


  • Performs all other duties as assigned



Direct Reports:

  • None

Delegation of Work:

  • N/A

Supervision Given:

  • N/A



  • Knowledge of trends, issues, and accepted practices relevant to the position


  • Strong interpersonal skills, and proven experience working with students, parents, faculty, and staff

  • Excellent computer proficiency (MS Office Word, Excel, and Outlook)


  • Strong ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary student service

  • Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity.

  • Commitment to serving a representative and diverse faculty, administrative staff, and student body


Primary Work Location:

  • Works in an office environment or at off campus locations for recruitment and advising events

Physical Demands:

  • Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements

  • Position is physically comfortable; individual has discretion about walking, standing, etc.

  • Work environment involves minimal exposure to physical risks

  • Typical work occurs during business hours Monday through Friday however this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on-, and off-campus

  • Complies with all UHD and UH system policies and procedures


Required Education:

  • Bachelor's degree

Required Experience:

  • Minimum of one (1) year in academic advising or student support experience within higher education


  • None required


  • None

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