Sr Business Systems Analyst - POS Development at Publix Super Markets, Inc. in Lakeland, Florida

Posted in Information Technology 4 days ago.

Type: Full-Time

Job Description:

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix’s Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers.

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you’re interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! Pub Subs aren’t the only thing we build from scratch. See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list. 

Come join the Point-of-Sale team where you will be part of a fast-paced team working on the POS system. You will play a key role interacting with enterprise teams and product management to analyze and write user stories to develop features that consider user experience, accessibility, performance, quality, cross-system interdependencies, and scalability. Under general guidance, this position is responsible for developing project plans, managing projects, monitoring project performance, and developing implementation plans for highly complex technology solutions.



  • Lead team in the development of project plans, estimation of projects, project management, monitoring project performance, and development of implementation plans

  • Ability to lead teams using Scrum/Agile methodology

  • Act as liaison between business side and software developers

  • Engage with stakeholders at all levels to ensure an understanding of project goals

  • Facilitate requirements gathering sessions to document business and system requirements, user stories, and refine product backlog for highly complex technology solutions under general guidance; ensure work performed is in line with business strategy

  • Provide subject matter expertise on business rules and processes to technical lead, test lead and other team members

  • Analyze and document business processes, gather requirements based on those processes, and uncover areas for improvement

  • Provide leadership and work prioritization for projects monitoring deliverables and ensuring timely completion

  • Bachelor’s degree in computer science or a related analytical field or equivalent experience

  • 5+ years of business systems analysis experience

  • 5+ years of IT experience planning and managing all activities associated with delivering solutions in a large-scale distributed environment.

  • 5+ years of experience translating business requirements into technical requirements.

  • Working knowledge of the Software Development Lifecycle (SDLC)

  • Experience working with cross-functional teams to deliver results.

  • 7+ years of business systems analysis experience

  • Experience working as a Scrum Master within an Agile/Scrum framework and its application in product development and delivery.

  • Experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)

  • Basic programming ability

  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost

  • An opportunity to purchase additional shares of our privately-held stock

  • 401(k) retirement savings plan

  • Group health, dental and vision plans

  • Paid Time Off

  • Paid Parental Leave

  • Short- and long-term disability insurance

  • Tuition reimbursement

  • Free hot lunches (buffet-style) at facilities with a cafeteria

  • Visit our website to see all of our benefits: Benefits - Jobs (

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