Central Dispatcher - Triple C at SUMMIT MATERIALS LLC in Twin Falls, Idaho

Job Description:

Central Dispatcher

1097 Addison Ave W. Twin Falls, ID 83301

COMPENSATION

Hourly Rate: Depending on Experience

SUMMARY

Personally promote the Core value of Zero Accidents and Incidents to all operations. Actively engage with customers, drivers, and plant supervisors to reinforce safe behaviors

BENEFITS

Year-Round Work

Paid Holidays

Paid Time Off / Vacation Pay

401(k) Retirement Plan w/ 100% employer match up to 4% contribution

Medical Insurance - United Health Care

Vision Insurance

Dental Insurance

Life Insurance - Company Paid

Short-Term / Long-Term Disability Insurance - Company Paid

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate directly with customers, drivers and plant personnel to facilitate delivery of product
• Maintain productive and professional relationships with all employees
• Dispatch, track performance, and investigate overdue trucks in real time by monitoring demand, utilization, and capacity.
• Identify opportunities and make continuous improvement efforts
• Ensure all orders are filled out properly with the accurate materials ordered
• Ensure maximum efficiency of drivers and material delivery
• Maintain effective communication with drivers by two-way radio
• Utilize logistic software to dispatch orders in a timely and professional manner
• Collaborate and communicate with Sales, Operations, and Quality Control teams
• Confer with customers to expedite or locate missing, misrouted, or delayed product
• Document and record all customer complaints and problems in the log system
• Display proactive problem-solving skills

QUALIFICATIONS / REQUIREMENTS

KNOWLEDGE, SKILLS & ABILITIES
Required Education: High School diploma or equivalent.

Preferred Education: Associates/Bachelors Degree.

Required Work Experience: 2-3 years of industry experience including experience in construction materials logistics.
Licenses Required: Must have a valid driver's license and the ability to drive an automobile.
Required Computer and Software Skills: Must have refined computer skills including the use of Microsoft Office products including Word, Excel, and the internet.

Additional Requirements:

• Ability to multi-task and thrive in a fast-paced environment
• Must have strong work ethic and be willing to go the extra mile to ensure the success of the team.
• Ability to work both independently as well as in a group setting
• Proficient with basic math skills
• Excellent written and verbal communication skills (documentation, communication with peers, supervisors, etc)
• Professional customer service and telephone etiquette
• Schedule flexibility including morning, evenings and rotating Saturdays
• Physical Requirements: Candidate must be able to sit for long periods
• Additionally, you must be able to use common office tools and technology, such as cell/office telephone, calculator, and other electronic devices. Must be able to use computerized equipment and devices.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
• Bi-lingual Spanish/English a huge plus

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