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Housekeeping House Attendant at The Phoenician - Full Time at Starwood Hotels and Resorts Worldwide Inc

Posted in Hospitality - Hotel 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Scottsdale, Arizona

Job Description:

Housekeeping House Attendant at The Phoenician - Full Time


Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™ The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristics protected by law.


The Phoenician, a AAA Five Diamond Award Winner, offers 647 rooms including The Canyon Suites, an exclusive all-suite boutique experience which has earned the coveted Five-Star rating from Forbes Travel Guide – both are inspired by a rich history of gracious hospitality. This resort experience is part of The Luxury Collection, a group of unique hotels and resorts offering exceptional service to an elite clientele. All of these hotels are internationally recognized as being among the world's finest. The Phoenician's 250 acre inspiration is situated at the base of Camelback Mountain in Scottsdale, Arizona. Our exclusive property also offers most anything for our discerning clientele: 9 sparkling pools for every taste and preference; The Centre for Well-Being, one of the country's premier resort spas; over 160,000 square feet of exceptional banquet space, and 8 unique dining experiences, including The Thirsty Camel, the Lobby Tea Court, In-Room Dining, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, where Contemporary Italian and regional classics abound.


Job Description

Housekeeping House Attendants Hourly Wage / Non-Exempt / Full Time The Phoenician offers exceptional benefits to Full Time Ambassadors Come and join our Housekeeping family and learn what truly exceptional service is all about! Our Housekeeping Department plays an essential role in the success of our AAA Five Diamond resort. We are currently searching for committed, hard-working, and guest service oriented individuals who enjoy the physical aspects of working as a House Attendant. The House Attendant's role is to support the Room Attendants by delivering linen and supplies to the guest floors. In addition, the House Attendant supports the Housekeeping team by maintaining cleanliness throughout the property. Our chosen Ambassador must possess the ability to lift up to 75 pounds on a regular and continual basis. They must also be able to push and pull carts and equipment weighing up to 250 pounds on a regular and continual basis. The selected candidates should possess excellent communication skills due to the communication between Ambassadors and guests. Due to the nature of our business, candidates must have flexibility of schedule including the ability to work days, evenings, weekends, and holidays. Our AM shift typically runs from 7am-4pm. Our PM shift typically runs from 3pm-12Midnight. Prior hospitality experience, ideally within a cleaning or housekeeping role, strongly preferred, but not required. The Phoenician has (2) convenient bus stops located at the end of our welcome drive. If you enjoy working with a wonderful group of family oriented team players who understand the importance of their work, please apply today! Don’t delay – apply today! Please submit your application through the Starwood Hotels and Resorts online process at If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne.


POSITION PURPOSE Support and service the Room Attendants and maintain cleanliness throughout the hotel. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 40 % Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays. 30 % Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts. Clean escalators and elevator car and tracks. 20 % Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to guest floors. Make up and deliver roll-a-way beds. 10 % Move furniture, supplies, and equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards. • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Must be able to speak and understand the primary language(s) used in the workplace. • Requires good communication skills, both verbal and written. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to lift up to 75 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education preferred. Experience Prior hospitality experience desired. Licenses or Certificates Not Applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time