Establish and maintain working relationships with trade account finance departments to properly apply payments and research deductions.
Collaborate with department management to maintain general A/R performance levels
Communicate with the Sales Team and other internal departments for assistance to properly apply payments.
Coordinate with Collectors regarding payment postings and research
Provide backup support for the reception area in answering phone lines when needed
Assist in other duties as needed and directed
Download bank statements daily for application of ACH, wire, and credit card payments received.
Download lockbox detail daily for application of checks.
Manually post credit card payments where necessary.
Assist with account write offs, cancellations, and issuance of credit memos.
Maintain dual posting to two systems
Accurately track unapplied payments until they are researched and resolved.
Will be first number in a phone queue for customer calls with Accounts Receivable questions.
Minimum of Associates Degree in Accounting/Finance or Business Administration with two (2) years of direct cash posting experience (Bachelors a plus) or High School Diploma with a minimum of 5+ years documented experience in a similar field
Demonstrated ability to accurately calculate, post, correct and manage accounting figures and financial records
Solid understanding of basic accounting principles, fair credit practices and collection regulations
High level of analytical and time management skill and outstanding customer service
Solid proficiency is required with experience using Microsoft Office Suite, including Excel and Accounts Receivable systems