Senior Marketing Program Manager at Webster Bank
Posted in Banking 30+ days ago.
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Location: Waterbury, ConnecticutJob Description:
If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935 by Harold Webster Smith, our focus has always been to put people first--doing whatever we can to help individuals, families and businesses achieve their financial goals. And while we've grown into a leading commercial bank, we remain passionate about serving our customers, supporting our communities, and making a difference in people's lives. We can make a difference in your life, too. By empowering you to build the meaningful career you've been looking for.
Responsibility, respect, trust, teamwork and citizenship are the values on which Webster was founded. Together we call them The Webster Way, and they are what set us apart as a bank and an employer. Guided by these values, we put people first - working hard to live up to our customers, and each other, every day.
Responsible for partnering with the Segment Manager to manage the customer segment strategy for designated segment in order to create a differentiated customer experience. Includes developing and implementing the strategic roadmap, building and maintaining strong relationships with key business partners and leading communication efforts. The Program Manager will define opportunity, recommend change and align resources in accordance with the Transformation strategy.
- Bachelor's degree required in Business or Marketing; advanced degree in Business, Strategy or Marketing preferred.
- 5-8 years of related experience in Marketing, Customer Experience, Project Management or Strategy.
- Detailed understanding of banking with a focus on consumer banking.
- Experience in stakeholder management across business lines.
- Strong communication skills and credibility at the Executive level.
- Proven ability to deliver substantive projects through teams (virtual and actual).
- Ability to influence change across multiple parts of an organization.