UICCU is now taking applications for an Administrative Specialist. We are looking for a patient, outgoing, upbeat, pleasant, and stable individual who will provide quality and professional service in greeting and assisting members, staff, and guests of the University of Iowa Community Credit Union (UICCU). If you are a good listener who is genuinely interested in others and are an unselfish, optimistic, methocial worker we want to talk to you!
Pay Range: $10.67 - $16.00 with a progressive benefits package.
Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:
Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the UICCU's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Greets members, vendors, and guests and directs them to appropriate staff member.
Keeps workstation and lobby area neat and clean.
Routes lobby phone traffic to appropriate staff.
Directs members and guests requesting assistance to appropriate department or staff person.
Maintains building security by monitoring guests entering / leaving the building. Distributes and collects pass keys for building and staff access.
Accepts and routes incoming mail and package deliveries from USPS, UPS, FedEx, Vendors, etc. to appropriate departments and individuals.
Reports arrival of large deliveries to Facilities staff for unloading. Maintains daily member register and vendor sign in/out sheet.
Tracks issued and returned Access Cards for all visitors/guests.
Assists in the sorting of transfer mail bags and inner office mail as needed.
Performs any other duties as may be required to meet credit union objectives.
Works special events as assigned.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events, on an annual basis.
Directs emergency personnel as necessary in the event of an emergency.
Supports a variety of general clerical and/or administrative duties and tasks for all departments as needed. Including, but not limited to:
Greets members and visitors and direct them appropriately.
Helps sort mail and sign for FedEx and UPS.
Helps other employees ready FedEx that needs mailed.
Checks obituaries for deceased members daily. Email Public Relations, Collections, Card and Deposit and Accounting.
Corrects returned mail with incorrect address and send back out.
Compiles information for Kirby Birthday cards and mail monthly.
Mails Kirby new account cards monthly.
Assists other departments and branches thru out the day via phone, email or in person.
Opens and scan insurance forms to insurance company.
Assigns work orders to Facilities department via Esset program.
Maintains cleanliness of the lobby and conference rooms on first floor.
Registers visitors and vendors on the computer and assign security badges. At the end of the day check everyone out.
Orders, approves and distributes business cards and name badges.
Signs for abstracts from Hawkeye Title for Mortgage
Signs for contracts for Indirect Lending
Orders and approve office supplies for the Financial Center and all other branches from Tallgrass Business Resources
Assists Aramark with Caterings and clean up.
Assists with Community Service Projects.
Checks security cameras Mondays, Wednesdays and Fridays and report to supervisor any cameras not working and or recording. Check for accurate timing on cameras quarterly.
Enters Facilities invoices in spreadsheet.
Assists the Facilities department with set ups and tear downs for events and meetings.
Possesses a basic understanding of Episys and Synergy Arts, Vintech, and Iowa DOT Vehicle titles.
Operates imaging equipment and balances outgoing image files on a daily basis.